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Hanlees Hilltop Hyundai Service Reviews

  • 3285 Auto Plz
  • Richmond, CA 94806 (map)
  • Chat with Dealer
Service Rating:

Service Sucks-WATCH OUT

Written by noyb on 12/11/08 12:00:00 AM PST
Recommend this dealer? No

Ihave a 2005 Hyundai Sonata. I trusted in them to take care of my care since 2004 when I bought it. Last year before I hit my 60,000 miles, my car's transmission was sticking. I took it in and let Mike know. After they took a look at it he said nothing was wrong and that all of the Hyundai's do it after awhile???? I told him that sounded crazy and didn't like it. I told Mike from Doten that my transmission better not have problems later because I was under warranty and thought they were lying so I wouldn't get it replaced. I warmed my car up more than normal and figured it would just pass. Since then I have had regular service by them and paid the $700 for their 60,000 mile service in the beginning of the year and they still said everything was okay. Last week my check engine light came on so I took it to another Hyundai shop closer to my job. Crazy news.....they said it was on because I need a new TRANSMISSION. Go figure that out. Now at 79,000 miles after my warranty I hear this. Write about now it is either their service that is doing shady stuff or Hyundai Sonata's a bad car. I have had many cars and drove them all over the country and never had to replace a transmission this early. The manager had the nerve to tell me things happen. So basically he too is saying Hyundai's a [violative content deleted]. Good luck, hope you don't have problems with them telling you the truth.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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