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Honda Redwood City Service Reviews

  • 601 El Camino Real
  • Redwood City, CA 94063 (map)
  • Chat with Dealer
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Service Rating Honda Redwood City Service By GreenieGal on 08/09/14 10:52:09 AM PDT
Recommend this dealer? Yes

I was greeted promptly. My paperwork and quote were prepared with professionalism. The driver (south) was courteous, and asked if I needed a pick-up later. The work on my vehicle was done early and I was called to let me know I could pick it up earlier than planned. SUPER EXPERIENCE all around.
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Dealer Response

It is wonderful to hear that our staff at Honda Redwood City was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel fr... Read more

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Service Rating I love RWC Honda Service Department By bridget_r3 on 07/21/14 08:35:57 AM PDT
Recommend this dealer? Yes

As always, the staff was friendly, courteous, and extremely helpful. They finished the work fast and did a great job.
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Dealer Response

Thank you so much for the great feedback. I am so happy to hear that our team was very helpful in providing you with what you needed. Customer service is always our top priority, so I am glad that we met our goal. If you need any additional information or have... Read more

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Service Rating Honda Redwood City: excellent Service Dept. By pinax on 06/14/14 07:45:31 AM PDT
Recommend this dealer? Yes

I brought my car in for regular maintenance. The service was fast, courteous, and all the current "stats" of my car (tire life, brake wear, etc.) were very clearly explained, without my having to ask anything. My service advisor excellent. The waiting room was pleasant, with fairly quick Wi-Fi to wo...
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Dealer Response

We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Honda Redwood City, we value our customers and we look fo... Read more

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Service Rating oil change By jacobojen on 06/12/14 07:42:02 AM PDT
Recommend this dealer? Yes

As soon as I walked in Ivan fretted me and told me he would be with me shortly, as he wascurrently busy with a customer. After he was done with the cutomer in front of me he asked me how he could be of service. I came in for an oil change. He described to me what the procedure was going to be and ar...
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Dealer Response

Thank you for taking the time to write about your experience. It is magnificent to know that Ivan and our staff were able to provide you with the pressure-free and knowledgeable service that Honda Redwood City is known for. Please feel free to call or stop by ... Read more

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Service Rating Excellent Service By Utahman70 on 04/16/14 10:56:43 AM PDT
Recommend this dealer? Yes

Able to make appointment on-line. Friendly and knowledgeable customer service representative. Everything explained. No pressure to do more than desired. Service done quickly. Great communication to let me know status.
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Dealer Response

We always appreciate hearing from our customers. Our teams always strive to provide nothing short of an exceptional experience for each of our guests. Our top priorities include professionalism, a vast knowledge of our inventory, but first and foremost - ensur... Read more

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