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Honda Redwood City Service Reviews

  • 601 El Camino Real
  • Redwood City, CA 94063 (map)
  • Chat with Dealer
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Service Rating Honda Civic Review By kgrisanzio on 11/03/14 11:20:56 PM PST
Recommend this dealer? Yes

The first time I came in, my mom and I spoke with a woman who was completely incompetent at her job. We left because I left so confused and so discouraged about the car situation, but returned later because the Honda really felt like the right choice. This time, we spoke with Richard, who was the sw...
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Dealer Response

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. It was our pleasure to get the chance to assist you with your automotive needs.... Read more

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Service Rating Individual By taxhelga on 09/14/14 05:55:52 PM PDT
Recommend this dealer? Yes

The people I deal with are always pleasant and helpful. Doug, Ryan, Heather and the supervisor are the ones I have the most contact with and they are all wonderful.
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Dealer Response

Thank you for taking the time to let us know how we're doing. Here at Honda Redwood City, we are dedicated to making sure our team does everything possible to make our guests feel welcome and supported during their visit here at our dealership. We are happy to... Read more

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Service Rating Honda Redwood City Service By GreenieGal on 08/09/14 10:52:09 AM PDT
Recommend this dealer? Yes

I was greeted promptly. My paperwork and quote were prepared with professionalism. The driver (south) was courteous, and asked if I needed a pick-up later. The work on my vehicle was done early and I was called to let me know I could pick it up earlier than planned. SUPER EXPERIENCE all around.
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Dealer Response

It is wonderful to hear that our staff at Honda Redwood City was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel fr... Read more

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Service Rating I love RWC Honda Service Department By bridget_r3 on 07/21/14 08:35:57 AM PDT
Recommend this dealer? Yes

As always, the staff was friendly, courteous, and extremely helpful. They finished the work fast and did a great job.
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Dealer Response

Thank you so much for the great feedback. I am so happy to hear that our team was very helpful in providing you with what you needed. Customer service is always our top priority, so I am glad that we met our goal. If you need any additional information or have... Read more

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Service Rating Honda Redwood City: excellent Service Dept. By pinax on 06/14/14 07:45:31 AM PDT
Recommend this dealer? Yes

I brought my car in for regular maintenance. The service was fast, courteous, and all the current "stats" of my car (tire life, brake wear, etc.) were very clearly explained, without my having to ask anything. My service advisor excellent. The waiting room was pleasant, with fairly quick Wi-Fi to wo...
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Dealer Response

We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Honda Redwood City, we value our customers and we look fo... Read more

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