Folsom Lake Honda Sales Reviews - 2 Dealerships
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Folsom Lake Honda Sales Reviews

  • 12505 Automall Pkwy
  • Rancho Cordova, CA 95742 (map)
  • Chat with Dealer
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Sales Reviews

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Sales Rating Love the One Stop Honda Shop Written by civicsi4me on 07/27/11 07:31:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I wanted to share my second excellent experience with Folsom Lake Honda; I am so excited with my new 2011 Honda Civic SI I cannot thank them enough! My first Civic was bought at FLH in 2009 and I was able to trade it in, get my new Civic, and because of the excellent customer service I received, my ...
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Sales Rating Poor customer service, and negotiations Written by elburrito82 on 07/22/11 10:16:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Did not get pricing desired

I gave them a fair offer on the car, and fair offer on my trade in. They kept the value at MSRP + accessories I didn't want, and offered 3,000 less than what my trade-in was worth. I thought we could negotiate and find a common ground, but I was wrong. I kept trying to get them to talk about the pri...
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Dealer Response

I am very sorry you feel this way. It is never my intention to upset a guest in my store. I know emotions can run high when negotiating for a new car. I did not mean to offend you. Inventories are very tight with the production interruptions caused by the eart... Read more

All Comments (1)
Sales Rating Bait and Switch Written by john2260 on 05/01/11 10:00:31 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

To facilitate purchase we and the dealer agreed on a price over the phone, Dealer agreed with trade-in value and so we had a oral agreement over phone. When we got to the store to what we thought was just to sign papers, the manager changed the pricing. So we walked out. We WASTED an entire day on t...
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Dealer Response

john2260 my name is Don Palombi I am the General Manager of Folsom Lake Honda I would like to speak to you and try to figure out what went wrong. We are not in the habit of changing prices. Something went wrong and I would like to try to make it right. Thanks... Read more

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Sales Rating absolutely the best car buying experience ever! Written by jackiemm on 07/03/09 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I shopped around at different auto dealerships like I usually do. I never have felt like a place I've bought from in the past gave me a good enough experience to ever go back, so I never do. After going to a few I decided to go over to Folsom Lake Honda. I immediately noticed that this dealership ...
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Sales Rating Don't Go Here! Written by jmicklas on 06/13/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I went to Folsom Lake Honda to buy my first car, a Honda Fit. Our salesperson Greg, was great but the person we dealt with for the loan, and the person who we agreed to with a price were not very knowledgeable. The guy who was helping us with our loan did not know what some of the charges were, an...
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Dealer Response

My name is Don Palombi I am the GM of Folsom Lake Honda. Please contact me to resolve any issues you may have. My cell is 916-716-7418. My e-mail address is palombid@yahoo.com. Thanks. I really want to help.

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