California Dealerships - Folsom Lake Honda of Rancho Cordova California
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Folsom Lake Honda Sales Reviews

  • 12505 Automall Pkwy
  • Rancho Cordova, CA 95742 (map)
  • (916) 846-9824
  • Chat with Dealer

Sales Reviews

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Sales Rating Awesome dealer!!! Written by johnnyl3 on 08/27/12 03:51:58 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No, Did not get pricing desired

Bought my 2012 Civic today. Sales team (Greg) was exceptional. Finance dept was fast and efficient with no hard sell on add -ons I didn't need. The best car buying experience I have ever had. A well run and professional family owned business. Was a real pleasure doing business there!!!
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Sales Rating Love the One Stop Honda Shop Written by civicsi4me on 07/27/11 07:31:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I wanted to share my second excellent experience with Folsom Lake Honda; I am so excited with my new 2011 Honda Civic SI I cannot thank them enough! My first Civic was bought at FLH in 2009 and I was able to trade it in, get my new Civic, and because of the excellent customer service I received, my ...
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Sales Rating Poor customer service, and negotiations Written by elburrito82 on 07/22/11 10:16:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Did not get pricing desired

I gave them a fair offer on the car, and fair offer on my trade in. They kept the value at MSRP + accessories I didn't want, and offered 3,000 less than what my trade-in was worth. I thought we could negotiate and find a common ground, but I was wrong. I kept trying to get them to talk about the pri...
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Dealer Response

I am very sorry you feel this way. It is never my intention to upset a guest in my store. I know emotions can run high when negotiating for a new car. I did not mean to offend you. Inventories are very tight with the production interruptions caused by the eart... Read more

All Comments (1)
Sales Rating Bait and Switch Written by john2260 on 05/01/11 10:00:31 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

To facilitate purchase we and the dealer agreed on a price over the phone, Dealer agreed with trade-in value and so we had a oral agreement over phone. When we got to the store to what we thought was just to sign papers, the manager changed the pricing. So we walked out. We WASTED an entire day on t...
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Dealer Response

john2260 my name is Don Palombi I am the General Manager of Folsom Lake Honda I would like to speak to you and try to figure out what went wrong. We are not in the habit of changing prices. Something went wrong and I would like to try to make it right. Thanks... Read more

All Comments (1)
Sales Rating absolutely the best car buying experience ever! Written by jackiemm on 07/03/09 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I shopped around at different auto dealerships like I usually do. I never have felt like a place I've bought from in the past gave me a good enough experience to ever go back, so I never do. After going to a few I decided to go over to Folsom Lake Honda. I immediately noticed that this dealership ...
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