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Folsom Lake Honda Sales Reviews

  • 12505 Automall Pkwy
  • Rancho Cordova, CA 95742 (map)
  • Chat with Dealer
Sales Rating:

Bait and Switch

Written by john2260 on 05/01/11 10:00:31 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

To facilitate purchase we and the dealer agreed on a price over the phone, Dealer agreed with trade-in value and so we had a oral agreement over phone. When we got to the store to what we thought was just to sign papers, the manager changed the pricing. So we walked out. We WASTED an entire day on these folks, will never visit this store again and will not recommend them to anyone


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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john2260 my name is Don Palombi I am the General Manager of Folsom Lake Honda I would like to speak to you and try to figure out what went wrong. We are not in the habit of changing prices. Something went wrong and I would like to try to make it right. Thanks Don 916-716-7418 palombid@folsomlakehonda.com

  • By dpalombi
  • on 05/17/2011
  • 03:41:51 PM PDT
  • (dealer response)
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