Purchased Dec 2011 - a 'closeout' 2011 EX AWD Journey. Had a previous G35 Sport Coupe serviced there for over 6 years. Staff was professional - wasted none of my time - delt with GM on a 2011 closeout model - had my terms met after a short meeting (paid cash w/a 2003 G35 trade). Options I decided to purchase included rubber floor mats, a rubber cargo mat and cargo shade; rear bumper rub strip and roof rack cross bracing. A big option I recommend is a 7 yr / 100,000 factory bumper to bumper warranty. Near my place of employment - an Infiniti G37 coupe loaner is always included in any oil change or other work I have done there. Always a good selection of new models available - good used car depth if interested. This is my 2nd Infiniti serviced there since 2004.