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East Bay BMW Sales Reviews

  • 4350 Rosewood Dr
  • Pleasanton, CA 94588 (map)
  • (877) 805-2064
  • Chat with Dealer
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Sales Rating Shockingly bad Written by L_B on 12/03/13 08:36:49 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This review is for their new sales department. Quick summary: These guys are disturbingly unprofessional and an utter embarrassment for BMW in customer service. Unless you're going to pay full in cash and not deal with financing, you'll waste hours here waiting despite appointments. Frankly I was ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating They were good to me Written by gcook on 09/18/11 11:18:27 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I told them I didn't want any pressure and they told me they would beat any other quote by $250 and they did. Also they took my costco card and gave me an EVEN better quote with the Costco discount. The sales seemed to me to be hassle free and direct.
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Sales Rating The worst. Written by mkim979 on 01/29/11 08:19:42 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I went into the dealership and asked the first person I saw if they had any X5 35d models in stock. The person I was speaking to looked up and just stared at me. Someone behind me then told me that they didn't have any and that they sell out too quickly (the person was nearly shouting across the sal...
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Sales Rating Sales Written by zpervez on 03/27/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was utterly disappointed with this dealer. This was my second attempt to give them some business but realized that I should have learnt the first time. The sales rep was ok but kept us waiting for 1.5 hours while he apparently worked on a better deal for us. After all this time he did not offer...
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Sales Rating Treated me ok Written by elke2 on 09/13/07 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

These folks treated me okay...they were not terribly high pressure. However, they said they had programmed some things into the car for me, but when I checked, they had not done so. They were a bit reluctant to go over how some things worked, which I found irritating in that I was giving them a fair...
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