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Acura of Pleasanton Service Reviews

  • 4355 Rosewood Dr
  • Pleasanton, CA 94588 (map)
  • (888) 828-0735
  • Chat with Dealer
Service Rating:

Sketchy Service- Not a Lexus World

Written by tinmantt on 06/22/12 01:20:11 PM PDT
Recommend this dealer? No

Kept the car for long periods of time, didn't follow thru on details, had to go back and forth many times- problem never fixed. To be fair, may not be an Acura thing- could be the phone. Also, had some extras done, no one sweated the details, and it showed. Really? On an expensive new car? Go to Concord for service.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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