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Thanks for the great car!!!

Written by smellrubber on 05/24/11 10:22:56 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My last two cars were acquired from a private party ... assumed leases from Lease Trader clients. Part of the reason I did so is because in the past, I've felt taken advantage of by automobile dealers. This time, my next door neighbor highly recommended Michael and Samuel from Rusnak Jaguar in Pasadena, and I couldn't be happier with their service. I didn't feel pressured, they were forthright with important information (even introducing me to the service manager to get exact estimates on maintenance, etc.), and took the time to show me all of the perks on my new car ... including pairing my mobile phone with the bluetooth system. Michael told me how to program the garage door opener button, even offering to come to my house to do it for me. This is the first time I've ever reviewed a dealership, and am pleased to highly recommend Rusnak Jaguar (and no, I'm not related to anyone there!).


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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