Rusnak Audi Pasadena Service Reviews

Rusnak Audi Service

by las4 on 02-28-08 (06:28PM)

Pros:

Fast courteous service

Cons:

None I can think of

Contrary to what others have stated on this site, I have always had great treatment and service from Rusnak, particularly from their service advisor Johnny Borja. I have two Audis, an S4 and an A6, and I have had no problems after moving from the painful experiences I had at Keyes. It really help...

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The worst dealership I have ever been to!!!!!

by kingkhalas on 10-03-07 (03:26PM)

Pros:

Actually none at all. None.

Cons:

Terrible customer service. High prices. Long wait times. Shabby waiting room.

Pros: None.

Cons:

Really poor customer service. Service person lied to me about car being ready and had to wait an extra hour after he called me. His tone was very condescending and sarcastic.

Slow, slow, slow service. Takes almost half a day to get an oil change only. What a joke. You ca...

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