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Volvo Palo Alto Sales Reviews

  • 4190 El Camino Real
  • Palo Alto, CA 94306 (map)
  • (888) 687-1125
  • Chat with Dealer
Sales Rating:

The most efficient car buying experience I had

Written by volvo4me on 09/25/13 03:28:23 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I chatted with salesman Bill online and got the price quote. Next day, I went the dealer shop and tested the car, and offered him a price. He looked at the computer and did some calculation, then he gave me his hand and said "Okay!". It took less than 20 minutes from the time I walked in to the time we agreed the sale price. Super efficient. Even though we had a little technical and communication issue during the whole process, the overall experience was great! Highly recommended! I bought a 2013 Volvo S60 T5.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Thank you for the feedback. Straight-forward and smooth sales are key to making sure our customers feel comfortable at our dealership and even more confident in their decisions. We’re glad to do business with you and welcome you back to our dealership if you ever have any other automotive needs. Be sure to take advantage of our free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee” in the future. Sincerely, Mike Shum General Manager mikeshum@volvopaloalto.com

  • By volvopaloalto
  • on 09/27/2013
  • 01:13:07 PM PDT
  • (dealer response)
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