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Magnussen's Scion of Palo Alto Sales Reviews

  • 690 San Antonio Rd
  • Palo Alto, CA 94306 (map)
  • (888) 629-7983
  • Chat with Dealer
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Sales Rating Magnussen Toyota, Palo Alto Written by Satisfied2007 on 10/04/14 08:25:37 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bravo! Applause!! Encore!!! Pedro Gomez of Magnussen Toyota, Palo Alto, CA deserve a standing ovation. During the time I waited to complete extra detailing and preparation to complete the sale for a used car everyone at Magnussen greeted me, offered help, asked if I needed anything and made ...
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Sales Rating Stay away from this dealer, very dishonest Written by Frank4405 on 10/01/14 10:11:36 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was referred by Costco Auto Program, helping my niece to buy a new RAV4. The sales was reluctant to show me Costco member price sheet. I insist, then he took some time to get a price sheet which was expired on 9/14, (I was there on 9/27). He told me he did not have new price sheet. My niece has v...
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Dealer Response

Hi Frank - Please accept my sincere apologies for your experience at our dealership. Further, I am sorry for the manner in which your visit played out. We take great pride in taking care of our customers and am disheartened that this was not conveyed to y... Read more

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Sales Rating dont' be foolish Written by edmund20 on 02/26/14 04:12:44 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

simply bad..too bad.. waste my time
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Dealer Response

Hello, My name is Sebrina Sanchez and I am the Customer Relations Manager for Toyota of Palo Alto. I deeply apologize that your visit was a waste of time. I would like to hear more about your visit to ensure we fix any issues that deterred you away. If given t... Read more

All Comments (1)
Sales Rating Complete Satisfaction Written by darkveil9 on 11/07/13 12:08:35 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The dealer I worked with through Toyota Palo Alto was great! He worked really hard to not only get me the vehicle I wanted, but at the best price I could find throughout the Bay Area!
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Dealer Response

Hello, Thank you for taking the time to write our Sales Department a review. We are happy to hear about your great experience working with our sales team. Congratulations on your new purchase!

All Comments (1)
Sales Rating Great Service/Speedy Sale Written by testerbrooks on 08/23/13 10:38:45 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Dianna L. helped us in selecting our prius and getting the sale done quickly with little hassle. She was super patient and really great to work with. Wasn't pushy and took the time to make sure everything we choose from the loan to the car was what we were looking for.
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