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Magnussen's Toyota of Palo Alto Sales Reviews

  • 690 San Antonio Rd
  • Palo Alto, CA 94306 (map)
  • (888) 629-7983
  • Chat with Dealer
Sales Rating:

Smooth experience, above-and-beyond

Written by shankz99 on 11/22/11 12:56:39 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I ended up buying a Highlander completely based on email negotiations and price quotes. Granted, I had test-driven the model I wanted and so, told them exactly what I was looking for - color, interior, options, etc. Lisa, the salesperson, was prompt, professional and informative in her responses. They matched a price I got from a different dealer(immediately) and when the model I was looking for wasn't available and I was considering a step-up, they again made sure that they sweetened the price to beat(not just meet) a competitive quote. The whole process was extremely smooth, including the payment part (sorry, I forget the Vietnamese guy's name but he was great, and funny to boot!) and we walked out pretty quick WITH the car. Would definitely recommend these guys - thanks Lisa and Steve(?) - the finance guy


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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