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Anderson Honda Sales Reviews

  • 1766 Embarcadero Rd
  • Palo Alto, CA 94303 (map)
  • Chat with Dealer
Sales Rating:

Be aware of Finance department

Written by varunsingh on 02/24/13 08:44:23 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought Honda CRV during black friday sale Nov 2012, they have good price as compared to other dealers in bay area. The only problem is when you go to full & final payment in finance office, you need to alert here, just pay the cost of the car + taxes and nothing else. No security alarm, No Extended Warranty, No Extra Accessories. 1) The Fire alarm they give you cost just 200$ dollars to them and they will charge you 850 dollars. The best car security alarm in market is not more than 350 USD. Any ways your choice, they will say you that it will void your warranty if you apply it yourself, what if they commit the same mistake. 2 ) Second is extended warranty, they will charge you 2400 UDS for 5 years term, in reality you can get same warranty from Honda website for 1200 USD, then they will say it is fake, for them honda original website is fake selling same extended warranty. You can get extended warranty after 3 years also from costco too, your car has similar warranty for 3 years and the extended warranty you take applies only after once those initial 3 years are completed. So think twice or take the warranty in 1200USD at the max. 3) GAP insurance, they will ask you pay 700 dollars, you can get that in 135 dollars from outside or AAA insurance at cheap rate. Later on my complaint they renewed my contract and removed GAP+Extended Warranty but never agreed to refund my money for security alarm, over all I lost 850 Dollars in this deal, but bcoz price was less than other dealers hence the over all loss was 850-500 = 350 dollars. Thanks, Varun Singh Honda CRV 2012 Nov Sunnyvale


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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