Bad experience turned good thanks to Oxnard HyundaiWritten by happy140 on 04/14/14 09:09:38 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
We started our Saturday looking for a car to buy locally. Our local dealers did not have what we wanted or didnt budge on price of the vehicle so we decided to drive an hour away to Hyundai of Valencia Ca. Valencia did not have the color so the sales person offered to bring us a car within an hour. We decided to wait a few hours but never received a call. We returned a few hours later to find out the sales person did not get the car and never bothered to call us to tell us. There was no sympathy what so ever when we arrived and continued to help his customer. We left very upset. We called Oxnard Hyundai and they happened to have the right car we were looking for so we drove another hour. Make a long story short, we arrived to Oxnard and the vehicle we were interested had just sold ...another misfortune....but Francisco V. saved the day. He offered to bring us a car, worked with us on numbers and truly felt he wanted to assist. We came across a few problems but he always came back with a solution. Thanks again Francisco V. for all your help.