I've never had a better automotive experience! I thought another local high end dealer was the best I was going to see and was loyal UNTIL I walked on to Oxnard Hyundai's lot. I was in the market for a used car, not sure of what I wanted or pricing... really in the dark! I was greated promptly and proffesionally by Francisco V. Proffesional appearance, demeanor and knowledge! Within 20 minutes of Francisco allowing me to walk the lot and ask questions non stop.... he helped me pick out a vehicle- Not just any vehicle.... EXACTLY what I had been looking for and for a price that was amazing! I became nervous when financing was involved; thinking of past dealer experiences.... I was Shocked! Nick N. worked closely with Francisco V. and had already prepared a general quote and SEVERAL options that were available to me and I could select from! I signed the deal and even once I had my keys in hand.... Shocked again!!!!! Francisco V. had arranged for a FULL Wash, Polish AND wax while I was signing paperwork. Not only that, It had a FULL tank! Mr. V. Then took about an hour of his time to "introduce" me to my new (used) car showing me options and features! NO ONE takes the time like that on a used car and not that dealers brand! I drove off happy as could be! Thought it couldn't get any better! THEN IT DID! Francisco sent me a quick text and got me an extra key and remote, All I had to do was stop by the service department while on lunch and have the remote programmed. Took 15 minutes, Got a free cup of tea in the very clean and nice waiting area. And whats this? The car came out of service WASHED AGAIN and it went in with 3/4 tank, It was filled up again!!!! TOP NOTCH! I can now see why this newer dealer has more clients on the lot than ANY dealer in the auto center! Mr. Francisco V. has earned a client for life as well as Mr. Nick N. in the Finance department ensuring I was comfortable with everything! A+++++++ Dealer and Sales!
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