Ford of Orange Service Reviews
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Ford of Orange Service Reviews

  • 1350 W Katella Ave
  • Orange, CA 92867 (map)
  • (888) 875-1509
  • Chat with Dealer

Service Reviews

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Service Rating 15,000 Mile Service By govtmom01 on 05/08/16 02:20:44 PM PDT
Recommend this dealer? Yes

Edgar and his staff were awesome! They did a awesome job on my car. I was told it would take an hour and half. When it took 2 hours, Edgar was right there to tell me that my service would be free. He apologized and then went over everything with me. He was amazing.
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Dealer Response

Our Staff work hard to ensure the quality of care we put into everything we do! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!

All Comments (1)
Service Rating Get a written quote By EdgeDriver68 on 05/01/16 01:52:42 PM PDT
Recommend this dealer? Yes

The cost was significantly higher than quoted originally. We would made other arrangements it that price had been quoted. The matter was rectified after 45 minutes, but had we arrived after the service department had closed, we would have had an unpleasant situation. The original quote was a fair...
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Dealer Response

It is great to read such wonderful comments about your recent experience with us, EdgeDriver68! We hope you continue to choosing David Wilson's Ford of Orange for all your vehicle needs! Take care!

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Service Rating Very expensive to change the pressure on tires By angelfandan16 on 04/18/16 04:41:01 PM PDT
Recommend this dealer? Yes

I was hoping to have an alignment if possible or feared worse of some front end issues. It was neither, my tire pressure was changed and I was charged $120. My God, and I was told I'll need an alignment? Wait, I need on but they didn't do it yet it still cost me $120??
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Service Rating Service on my new F-150 By paulron54 on 04/08/16 01:31:48 PM PDT
Recommend this dealer? Yes

I bought my 2015 F-150 on 1/4/2016 & noticed on my test drive, that the steering wheel had to be turned slightly to the left and the truck felt like it was plowing, also the head liner was not attached along the front by the windshield and flopping around !! I brought the truck in to have these pro...
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Dealer Response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, paulron54! Thank you so much for choosing David Wilson's Ford of Orange as your first choice for service!

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Service Rating 25,000 tube up/oil change By Cbandong on 04/08/16 10:27:23 AM PDT
Recommend this dealer? Yes

Service is always great and staff is super helpful.
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Dealer Response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Cbandong! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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