Mercedes-Benz of Ontario Sales Reviews Dealerships
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Mercedes-Benz of Ontario Sales Reviews

  • 3787 E Guasti Rd
  • Ontario, CA 91761 (map)
  • (855) 755-6512
  • Chat with Dealer
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Sales Reviews

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Sales Rating Highly Satisfied Written by hazel7 on 09/13/14 09:01:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recommend this dealership to anyone. The professionalism there is outstanding. My salesman (David W.) was very helpful, he didn't hassle me, he allowed me to make my own decision and I appreciate that. I have never been to a dealership where everyone was so polite and courteous. I am very happy...
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Dealer Response

Thank you for taking the time to share your experience. I'm very happy to hear that David took excellent care of you throughout your visit. If you have any questions or need additional assistance, please don't hesitate to contact us. - Heather Lewis, Client Ca... Read more

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Sales Rating Sales Managers make a big difference Written by williamjaquish on 09/13/14 10:48:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was set on keeping the sale within our local economy. The experience was top notch and while not perfect, every time there was a hiccup the entire sales team at Fletcher Jones did everything they could to make it right. We will be back very soon to buy another Mercedes.
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Dealer Response

Thank you for your feedback! I'm so pleased to hear that we earned your 5-star rating. If you have any questions or need additional assistance, please don't hesitate to contact us. - Heather Lewis, Client Care Manager

All Comments (1)
Sales Rating Excellent Service Written by JulioWTM on 09/11/14 01:24:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We decide to go back to Mercedes Benz of Ontario, because we had a good experience when we leased our E-350 on December 2013. Marques Brooks was friendly and answer all the questions we made about several cars, before we decide to chose our 2014 E-350. Now on August 2014 we were looking for a secon...
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Dealer Response

Thank you for taking the time to share your feedback on your experience working with Marques! If you have any questions or need additional assistance, please don't hesitate to contact us. - Heather Lewis, Client Care Manager

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Sales Rating amazing experience Written by troy63 on 09/10/14 08:03:44 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

First of all, I buy a car every 10 years and I dread it.... The Ontario MB dealer was the exception. They did not pressure us, had exactly what we wanted and worked to meet our price. I will buy another car from them any day.
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Dealer Response

Thank you for sharing your feedback! I'm so pleased to hear you enjoyed your overall visit to Mercedes-Benz of Ontario! If any questions arise or if you need additional assistance, please don't hesitate to contact us. - Heather Lewis, Client Care Manager

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Sales Rating Easy, Easy Written by Sporty_seniors on 08/29/14 04:37:39 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We used the Internet feature offered at the dealership, receiving our certificate from Edmunds.com with the car we wanted and the VIN number. We were called by the Internet Rep, Marques B. and met with him on Sunday around noon. My husband test drove the exact car, we loved it and told Marques lets ...
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Dealer Response

On behalf of Mercedes-Benz of Ontario, I'd like to thank you for taking the time to share your feedback. I hope you and your husband have been enjoying your new Mercedes-Benz. If any questions arise, please don't hesitate to contact us. - Heather Lewis, Clien... Read more

All Comments (1)
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