Mark Christopher Buick GMC Cadillac Chevrolet Service Reviews
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Mark Christopher Buick GMC Cadillac Chevrolet Service Reviews

  • 2131 E Convention Center Way
  • Ontario, CA 91764 (map)
  • (888) 698-9546
  • Chat with Dealer
  • Awarded in 2016

Service Reviews

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Service Rating FantasticService By CustSatisfied on 06/22/16 10:03:44 AM PDT
Recommend this dealer? Yes

The service writers and technicians at Mark Christopher are fantastic. The work was done as promised, I was kept informed on the progress and timeline and all was done on-time and as promised.
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Dealer Response

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We hope to work with you again in the future for any of your automo... Read more

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Service Rating Horrible experience By Catsevo on 04/14/16 07:25:32 PM PDT
Recommend this dealer? No

My car had some manfuctureing defects , sunroof had a dent, door handle wad defective , and s few other, things , service tried to repair some things and while doing so bent my front fender and scrached the paint of rear fender and drove my car for approx 70 miles , and kept it for two weeks
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Dealer Response

We are truly sorry to hear of your recent experience with our service center. We can assure you that this is an isolated incident and not how we intend to conduct business. We strive for 100% customer satisfaction and it comes with grave disappointment when th... Read more

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Service Rating Failure to inform customer of the work done. By Tpanther on 02/13/16 01:30:18 PM PST
Recommend this dealer? No

It's apparent that they did something to the engine control system. The way the car now acts like the ECM is new and again, the computer has a different fuel mpg than before. They didn't report that any work was done on my car. I'm disappointed for their nondisclosure of the parts replaced and the w...
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Service Rating Outstanding customer service By LLTarinII on 01/07/16 08:50:26 PM PST
Recommend this dealer? Yes

As usual customer service provided by Nobu Damon was outstanding!! Nobu is extremely diligent in keeping the customer up to speed with what's happening with my vehicle. His customer service is always on point!! Thanks Nobu L.L. Tarin
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Dealer Response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers ... Read more

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Service Rating Excellent Service By K_Smith on 12/28/15 10:12:29 AM PST
Recommend this dealer? Yes

I always feel very well taken care of any time I've had to visit the service area (which thankfully hasn't had to be a lot). Even though there is a Chevy dealership a little closer to my home, I only go to Mark Christopher for any of my service needs.
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Dealer Response

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Jeff Rizzi | jrizzi@markchristopher.com | 909.975.3932

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