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Crown Lexus Sales Reviews

  • 1125 Kettering Dr
  • Ontario, CA 91761 (map)
  • (888) 379-4266
  • Chat with Dealer
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Sales Rating Be Careful How You Negotiate! Written by scotus on 12/28/12 04:13:38 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I saw an ad from Crown Lexus on a car web site for a 2013 RX 450h for a certain price. The web site noted that the car had been on the site for sale for some months and had not sold. I emailed a cash offer for $2,000 below the advertised price as my first offer. I received this rather prickly email ...
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Dealer Response

Good Afternoon my name is April Bray I am the Customer Relations Manager here at Crown Lexus. I wanted to take a moment to apologize for the experience you had with our Internet Dept. Here at Crown Lexus we have started a new process called "True Price" and so... Read more

All Comments (2)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Excellent experience - service and price Written by workingforit on 08/08/09 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After having endured a frustrating bait and switch at [another dealership], we spoke with Mike in Internet Sales at Crown Lexus in Ontario. He said that he had the exact 2010 RX FW we were looking for (Silver / Grey interior, Nav, Premium, Comfort, Cross bars on the roof rack). Though he agreed to...
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Sales Rating A real pleasure doing business with Written by larrykz on 04/11/08 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I called the Internet Sales Department at Crown Lexus and spoke with Brandon Szymanski and was quoted a price on a fully loaded 2008 RX 350 AWD over the phone. When we got down there he was busy with another customer so we negotiated the deal with the sales manager. Not only did they give me a gre...
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