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Volkswagen of Oakland Sales Reviews

  • 2740 Broadway
  • Oakland, CA 94612 (map)
  • (888) 814-5609
  • Chat with Dealer
Sales Rating:

Scattered but willing to deal

Written by paradigmshift on 12/04/12 09:32:12 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The salesperson kept getting confused about everything - the numbers we were e-mailing back and forth, the model and specs of the car, but was persistent about staying in contact and we eventually ended up with a very good price. We conducted all of our negotiations by e-mail and only went to the dealership to pick up the car after we purchased it. That was just as well because the dealership was pretty dark and dingy, we didn't even want to sit in the dirty old chairs in the waiting room. We didn't get much information about the car until we drove it to a better-lit area of the dealership to try to figure out the controls ourselves, then the sales manager came out and helped us. I would only recommend this dealership to buyers who know exactly what they want and are skilled negotiators. Save yourself the time and trouble, don't go there in person!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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