Sales Reviews - 86004
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Bait and switch, buyer beware!!

Written by questca on 08/25/08 07:00:00 AM UTC Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I agreed on a deal with Krystal Thompson at Bay Bridge Nissan, but found out that she basically lied about everything, from inventory, to price, to purchase procedures. She told me that they got the car I wanted and emailed me the VIN# already, but the email was empty. When I called back, she said she would send again but never did; We always negotiated at cash price and then before purchase, she said financing from their dealership was required for the price; She either never got the car, or sold the car to someone else at a higher price and gave me different excuses each time. I am worrying about possible identity theft as she got my driver's license and credit card, will have to replace them soon. I left a message @ Bay Bridge Nissan and asked to talk to her supervisor, but they never called me back. Will inform buyers in Bay area, and file complaint to BBB and NissanUSA. Stay away!!!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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