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Mazda of Oakland Service Reviews

  • 2560 Webster St
  • Oakland, CA 94612 (map)
  • Chat with Dealer
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Service Rating Shady Service Center By PFedd on 04/01/14 09:07:42 AM PDT
Recommend this dealer? No

After dropping our car off to be serviced for a humming sound from the rear passenger side tire (I explained that it was a bearing issue at drop off) they turned around and said it was a front strut issue and it needed to be replaced. After replacing the front strut they called to have the car picke...
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Service Rating Good service By CarpeDiemmx5 on 09/22/13 07:33:01 PM PDT
Recommend this dealer? Yes

Service was prompt and complete. The car was returned in pristine condition.
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Service Rating Service Department is Most Excellent! By Jung_Shin on 09/20/13 01:16:00 PM PDT
Recommend this dealer? Yes

I bought my 2012 Mazda 5 here (stress-free experience - John F. was wonderful to work with) and have been coming back here for service ever since. Quality of service work is top notch and everything they do (or recommend) is explained thoroughly to me. They always do a full inspection and that's pea...
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Service Rating Friendly, Courteous Staff By Janus_B on 09/20/13 12:57:33 PM PDT
Recommend this dealer? Yes

While no one or nothing is perfect, I'd like to say that I really enjoy the service that I receive from the service staff. They are friendly, upbeat, accomodating and fun. While I don't have any major complaints, there are a couple of things that they can do better. 1. Return calls; outgoing greetin...
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Service Rating Great Service Made Repairs Effortless By maybee on 07/11/13 04:23:17 PM PDT
Recommend this dealer? Yes

I had been putting off some repairs because in the past getting repairs done at a dealership has sometimes been a hassle. But I needed several things done, including having a door handle replaced that a bear tried to rip off to get to something yummy in my car. Darrin, the service manager, made this...
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Dealer Response

Thanks for leaving us with this excellent feedback! Our entire team is committed to providing the highest level of customer service and I am happy to hear you are satisfied with your recent service experience and the customer service that Darrin provided you w... Read more

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