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Service Rating:

Service Department is Most Excellent!

Written by Jung_Shin on 09/20/13 01:16:00 PM PDT Go back to Service reviews
Recommend this dealer? Yes

I bought my 2012 Mazda 5 here (stress-free experience - John F. was wonderful to work with) and have been coming back here for service ever since. Quality of service work is top notch and everything they do (or recommend) is explained thoroughly to me. They always do a full inspection and that's peace of mind. Their waiting room has wifi and comfortable seats. I appreciate this. Prices are pretty reasonable, and very good when using a coupon that comes in the mail, or posted on their website. I'm very pleased with Mazda of Oakland (both sales and service), and recommend it highly. - Jung S.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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