AVOID at all costs or you will be ripped off!Written by amanaa on 02/07/08 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
I attempted to get a good deal on a used truck at this dealership after my car was stolen. The sales people were nice for the most part, as was the manager. But I found out the hard way that this dealership is very deceptive and dishonest. I signed a contract and was told that I could cancel the deal. However I was directed to sign on the WRONG line (first deception) by the finance officer when signing the cancellation option paperwork, after I specifically asked for the option to cancel. After getting the truck checked out by my mechanic, it turned out to be way overpriced for the condition, mileage and features. When I attempted to cancel the contract the manager tried to talk me into buying a new truck and said he would try to get financing (second deception) and call me back. Of course he never did. I now know that this was just a ruse to get me to wait longer so my option to cancel (48 hours) would expire. They had NO intention of helping me at all and just wanted me to buy the overpriced truck which needs shocks and struts badly as well as has a hole in the floor of the cab (!) They knew I wouldn't be able to cancel the contract, would have no recourse. The person I spoke to (Mike) had no intention or desire to help me or make it right. Basically, his attitude was 'Too bad!' Please learn from my unfortunate mistake and do not shop at Bay Bridge Nissan Oakland.