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Journey Ford Lincoln Service Reviews

  • 6995 Redwood Blvd
  • Novato, CA 94945 (map)
  • Chat with Dealer
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Service Rating Dealer Repair Convert By theninameister on 06/15/14 09:20:56 AM PDT
Recommend this dealer? Yes

No hidden charges, always fair pricing. Good shuttle service. Like the car wash! Roger is a gem. You keep my Escape running great!
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Service Rating 1st visit for Ford Dealer Service By GeorgeS1963 on 06/02/14 03:21:51 PM PDT
Recommend this dealer? Yes

This was my 1st visit on an extended warranty plan for a Mitsubishi and they reviewed what the warranty means for me, ongoing costs, etc. During the actual visit everything went as planned and the car was finished early.
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Dealer Response

Thank you for taking the time to write about your experience with us, George! At Journey Ford Lincoln, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy to hear that we were able to exceed your expect... Read more

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Service Rating great service By Hoovrich on 05/31/14 09:00:35 AM PDT
Recommend this dealer? Yes

Roger is great, the timing was right on and the shuttle driver was fantastic. You people are the greatest. I was in the business for 10 years and never had owners that care like you. Thank You all
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Dealer Response

Thank you for the excellent review! It is great to know that Roger was able to provide you with a great service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take ad... Read more

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Service Rating Reliable dealership service By Spicy_Popcorn on 03/15/14 08:16:56 AM PDT
Recommend this dealer? Yes

The overall service experience is what I would hope for and expect in a reliable dealership.
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Service Rating Fran Rocks!! By eomoomy on 12/22/13 08:55:09 PM PST
Recommend this dealer? Yes

The service department is the best! Thanks Fran!
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