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Sunrise Ford North Hollywood Sales Reviews

  • 5500 Lankershim Blvd
  • North Hollywood, CA 91601 (map)
  • (888) 347-1570
  • Chat with Dealer
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Sales Rating BAD PLACE !! DONT DEAL WITH THEM !! AVOID TONY BRIAN ALEX MIKE!! Written by oren2 on 06/30/14 12:46:33 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

AVOID GETTING CAR AT SUNRISE!!!!! After I spoke to TONY today over the phone and after I gave him my quote from other dealer in San Fernando valley, tony told me to come down and they will give me a better deal. When I came down there we picked a car and then we worked on the numbers!! They gave me...
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Sales Rating Terrible service! Written by Darko13 on 05/25/14 11:33:26 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went to look at a specific vehicle a Sunrise Ford that I had seen online. The gentlemen who I spoke with on the phone, and who I met at the dealership this morning was great. Once we were getting down to making a deal on the vehicle the staff "behind the glass" introduced themselves. The first gen...
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Sales Rating Chased a deal on a Mustang, caught it! Written by side_show_tom on 05/07/14 05:03:50 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The process of buying a car, despite online buying services, and internet departments at all of the dealerships, still, in the end, is a negotiating affair. We started our search for a new V6 Mustang Premium Convertible on the PenFed Credit Union website, which uses TruCar pricing, and guarantees a...
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Sales Rating Shady Business Practice Written by Steven_Ogden on 03/24/14 05:21:33 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

BUYER BEWARE; Sunrise Ford adds on two up-sell items, Vehicle theft protection (a keypad w kill switch) $595.00 and Protection Plus (some secret thing in the door) $395.00 so about 1000 bucks. I ask that these be removed prior to buying the car...but the charges were in the sales contract, after I r...
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Dealer Response

I'm sorry for the misunderstanding regarding the optional products that we offer as a way of protecting your investment. At no time did we intentionally try to take advantage of you and we hope we can have a chance again in the future to re-earn your trust. En... Read more

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Sales Rating Stay Away! Written by a_buyer1 on 02/28/14 07:40:17 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a truck from these guys. The salesman I had dealt with on the phone was pleasant, and we had agreed on a fair price. When we went to pick the vehicle up however, the dealership had added a number of things to the truck inflating the price--VIN etching on the glass, a Lojack system and some th...
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Dealer Response

I'm so sorry that you didn't have a positive experience while visiting us at Sunrise Ford. It is our daily mission to go above and beyond for all customers, so reading your account of the events that occurred is very disheartening. If there's anything I can do... Read more

All Comments (1)
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