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Galpin Volkswagen Sales Reviews

  • 15421 Roscoe Blvd
  • North Hills, CA 91343 (map)
  • (888) 719-6403
  • Chat with Dealer
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Sales Rating Best Car Buying Experience Ever Written by JacksonF on 01/13/14 09:04:36 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Went to Galpin Volkswagen wanting a new 2014 Jetta. Sherre N. was my salesperson and wow, she was absolutely AMAZING! Her professionalism, honesty, courteousness and desire to everything possible to get me into a brand new car was just so appreciative. Sherre was on-time for our scheduled appointmen...
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Dealer Response

Jackson, we are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and we are happy Sherre N. was able to provide you with the guidance needed in making your decision. Also, if you would like to keep up with... Read more

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Sales Rating Great service Written by john701 on 12/11/13 05:21:29 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Great service, went in looking for a new car and Marvin B. my sales person was so helpful. He was a pleasure to deal with, made everything smooth and easy.
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Dealer Response

John, we are happy you enjoyed the experience that went along with the purchase of your vehicle from our location! Our goal is for all our customers to enjoy a smooth and worry free experience. We’re glad we provided this to you. If there is anything else we c... Read more

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Sales Rating Like going to the dentist, go to Neil! Written by jeffreyrush on 10/29/13 07:57:19 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Simply ask for a price. He seemed more interested in selling me on his customer reviews, sent me links to Yelp, but no price! Neil would only promise me he would beat the best price by $200. This is not what I ask of him, I want a price. Finaly, got a price from another dealer, called one other, bou...
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Dealer Response

Jeffrey, We are disappointed in the lack of clear communication on the quotes you wanted. We understand that you have already purchased your vehicle on another site but I would appreciate it if you would contact me via phone or email. I can be reached at (818)... Read more

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Sales Rating You MUST go to Galpin Volkswagen! Written by PMarquez1 on 10/24/13 10:02:44 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My fiance and I went to Galpin Volkswagen looking for a great deal on a new vehicle and we were blown away with the excellent customer service we received from everyone at the dealership. Nick K., a Sales and Leasing associate worked EXTREMELY hard to get us the deal we wanted and that would fit bot...
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Dealer Response

Wow, thanks so much for your great review! We value your feedback and kind words. Nick, Michael and Vicky will be very happy to hear about your great review! I'm happy to hear your over-all car-buying experience was above 5-stars! Thanks again for the kind wor... Read more

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Sales Rating Pleasant Buying Experience Written by KourtneyB on 10/15/13 09:06:28 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Fernando B. (Finance Manager) was great to work with on the worse part of car buying - the money part.
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Dealer Response

Kourtney, thanks so much for your great review. I'm glad to hear that your car-buying experience went well, especially during "the money part". I will be happy to share your feedback with Fernando. Also, if you are interested, we have a facebook page you can j... Read more

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