Print | Edit this listing

Fletcher Jones Motorcars Service Reviews

  • 3300 Jamboree Rd
  • Newport Beach, CA 92660 (map)
  • (888) 903-7186
  • Chat with Dealer
Sort By:
Service Rating Great job! By Whymustregistr on 08/27/14 06:48:51 PM PDT
Recommend this dealer? Yes

Given that I dropped in without an appointment I was impressed with the quick turnaround and resolution. Tony I. did an excellent job organizing and keeping me informed. Fletcher Jones provides excellent service.
Read the full review

Service Rating A Problem (for me) Solved By CDMMBOwner on 01/28/14 06:47:06 AM PST
Recommend this dealer? Yes

When I discovered a nearly flat tire on my car in my home garage, I called Roadside Assistance for help. Jenny was at my house in less than an hour after my initial call (she was finishing another job when I contacted the service). She was quick, efficient, and attentive....and VERY pleasant. I call...
Read the full review

Dealer Response

Thank you for taking the time to rate and review your experience. I'm pleased to hear that Randy took excellent care of you during your visit. If you have any questions or need any additional assistance, please don't hesitate to contact us. - Heather Lewis, Cl... Read more

All Comments (1)
Service Rating Confusing Costs By jbuzzatto on 01/15/14 08:58:59 AM PST
Recommend this dealer? Yes

I have your new savings card but the coupons sent were of more value. it is confusing on evaluating why have the savings card when you send out other coupons that have a different discount. Customer has to do the math and maybe needs to use both. Plus for a new car (2 yrs old) I think the B service ...
Read the full review

Dealer Response

Hello, I can help explain and overcome the confusion so sorry. How may I reach you? - Heather Lewis, Client Care Manager (949) 718-3160

All Comments (1)
Service Rating Autobody repair By pen7 on 01/11/14 04:38:42 AM PST
Recommend this dealer? Yes

My advisor, Tizoc, was courteous, professional, and informative. He always responded to all of my questions and phone calls in a complete and timely manner and kept me informed of the progress on the repair of my vehicle. He also coordinated well with my insurance company. Everyone I dealt with in t...
Read the full review

Dealer Response

Thank you for taking the time to rate and review your experience. I'm happy to hear that Tizoc took great care of you and was helpful and pleasant throughout your visit. If you have any questions or need any additional assistance, please don't hesitate to cont... Read more

All Comments (1)
Service Rating A great customer experience By AdventureGuy on 01/07/14 12:25:28 PM PST
Recommend this dealer? Yes

My 2005 SL55 AMG needed some repairs and they did a great job getting it fixed at the price I expected. Vehicle was done on time and the customer service was excellent. Adam G. was my service manager.
Read the full review

Dealer Response

Thank you for your feedback! I'm do pleased to hear that you had an excellent experience working with Adam. If you have any further questions or need any additional assistance, please don't hesitate to contact us. - Heather Lewis, Client Care Manager

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT