California Dealerships - Fletcher Jones Motorcars of Newport Beach California
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Fletcher Jones Motorcars Sales Reviews

  • 3300 Jamboree Rd
  • Newport Beach, CA 92660 (map)
  • (949) 718-3000
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating great service Written by ashkan1371 on 09/26/16 11:37:31 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

great service and amazing attitude.
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Dealer Response

Thank you for taking the time to share your feedback with us. I am always glad to hear that we could provide great service with an amazing attitude. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

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Sales Rating Buying a vehicle from Fletcher Jones Written by fzz86934 on 09/23/16 10:43:10 PM UTC
Recommend this dealer? No Purchased a vehicle from this dealer? No

This is the most worst car buying experience in my history of buy cars. I thought buying my last vehice from another local was bad. This experience top them all. Salemen and salewomen do not keep their promise.Sales managers will support any sale persons lies even if you give them proof of a convers...
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Dealer Response

Iím sorry that you had such a poor experience. I would like to talk with you and try to turn things around. Please call me when you can. I can be reached at 949-718-3015. Most Sincerely, Scott Ribble | Guest Experience Manager

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Sales Rating Alex Nowzari is awesome Written by RobertSala on 09/13/16 04:37:44 AM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We were very impressed with the service received at Fletcher Jones. We all know that Mercedes is an exceptional brand and this weekend we got to see that the people working at Fletcher Jones carry themselves to the standard of the brand. I would like to thank Alex Nowzari and the management team ...
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Dealer Response

Congratulations on your new Mercedes-Benz! It is very flattering that Alex and our team were able to introduce you to such a wonderful brand and earn your great recommendations. Thank you for taking the time to share with us. We look forward to a lasting relat... Read more

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Sales Rating Great experience Written by TheSpats on 09/07/16 04:49:14 AM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Huge selection with first class service.
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Dealer Response

Thank you for taking the time to share your feedback with us. I am pleased to hear that you received first class service and enjoyed our huge selection. Please let us know if we be of any further assistance. -Heather Lewis, Client Care Manager

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Sales Rating Awesome! Written by SandHB6 on 09/06/16 09:48:40 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am more than pleased with the exceptional service that I received at FJ especially since this was my first "solo" experience of buying a new vehicle. Every employee I met with was pleasant, courteous and knowledgeable. I especially want to thank Christopher and Paul of the Gulo team who guided m...
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Dealer Response

Congratulations on your new Mercedes-Benz! It is very flattering to have had the opportunity to assist you in your "solo" buying experience and to hear that Christopher and Paul were able to deliver pleasant and courteous service. Thank you for sharing your fe... Read more

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