Winn Volkswagen Sales Reviews - 104986 Dealerships
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Winn Volkswagen Sales Reviews

  • 39695 Balentine Dr
  • Newark, CA 94560 (map)
  • (888) 325-4577
  • Chat with Dealer
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Sales Rating:

[violative content deleted] STEVEN YEE

Written by areng on 12/30/08 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

This was the worst car buying experience in my entire life!!! Worst customer service received ever. I feel very stupid for actually falling for Steven Yee's BS. I would highly recommend NOT to buy from this place. Nobody every returns your call if you request a call back unless you havent made a purchase already.... poor poor customer service. Steven Yee tricked me with the price. He straight up lied when we sat down and started talking about the salesprice of the GTI i was looking at. I just was heartbroken and a nervous wreck for days after the purchase. I'm already having trouble with the car i bought aswell and it doesnt seem like they are willing to help me out. Steven Yee was suppose to give me a call back regarding this issue and he just never did. (as usual... he was suppose to give me a call for other reasons and never did). The front end of my car has been sandblasted somehow and of course nobody told me the glass is damaged. If the sun hits the glass just right im completly blinded and had to pull over twice. I noticed a few days after the purchase. NEVER NEVER NEVER EVER BUY ANYTHING FROM THIS MAN UNLESS YOU REALLY KNOW WHAT YOU ARE DOING. HE'S A [violative content deleted]!!!! EVEN A WEEK AFTER THE PURCHASE I STILL FEEL TERRIBLE AND I WISH I COULD GO BACK IN TIME. THE DEALERSHIP IS UNWILLING TO DO ANYTING FOR ME. VERY DISSAPOINTING What they are doing is criminal and should be checked into by VW. Im sure it is not in the companys interest in having allot of dissapointed and unsatisfied buyers. Not good for the company image Also the Financeguy "Mike" sold me an extended warranty and obviously had no clue what he was selling me. I found out a few days later that what i bought wasnt even close to what i expected.....


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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I just called him a -R-I-P-OFF-Artist.... cause he ripps people off for a living. Pretty sad. I can imagine you dont have allot of friends with a job like that.

  • By areng
  • on 12/05/2010
  • 11:11:27 PM PST
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