I interacted with a number of sales people, none with any reasonable knowledge about the car I was interested in. They also pulled a bait and switch (twice!), and tried to get me to sign a contract without their having the car. In the end, the price negotiated was better than other SF area dealers, although I dealt with a lot of hard sell along with whining and unprofessionalism. So, I bought a car from them, but felt like I dealt with stereotypical sleazeball car dealers. I expected better.
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