Fremont Ford
Customer Reviews of Fremont Ford
EXCELLENT CUSTOMER SERVICE!
byon 09/20/2020
Due to the current California fires I was recently notified that I might have to evacuate. With little to no time to move my stuff out of the house; I've realized that my current vehicle did not have the power to haul all my most important valuables. I went to Freemont ford I need of help; they were the right group of professionals and I didn't think twice. As always, they were very helpful and offered me exactly what I needed, needless to say that they also gave me a decent amount of money for my trade and a great DEAL for the new vehicle overall. I would definitely recommend anyone to come see these great people at FREEMONT FORD!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ford Transit 250
byon 08/25/2020
Awesome Dealer , Great experience Ahmad helped me to get our new van he went above and beyond to get us the right van . Awesome Dealer from the the sales team , finance & manager great peoples to work with . I highly recommend them ...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership
byon 03/29/2018
I love Ford and I love driving a Ford and I love doing business with Ford. The Staff in Fremont branch is great down to earth. Feels like family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 01/24/2018
It was very pleasant and courteous, did everything possible to qualify us for a really nice SUV family car!! Made us feel very well taken care of!! Excellent service 😉
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
car sale
byon 10/24/2017
The salesman met me at the cars. Was very knowledgable about the mileage, warranties, and ins and out so the car. Found the car I was looking for by waling around the lot and bringing it to the front so I could test drive it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Friendly help
byon 07/20/2017
I came in and bought my ford explore from Aj Nader. He was very nice and friendly. I told him what I was looking for and he was able to show me a vehicle that I really liked. He even did a whole walk around of vehicle and told me everything I needed to know. I left to go explore other dealers and at the end of the day, I came back to Aj. I never felt pressure or that he was just trying to get his commission. He was very knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Best customer service
byon 07/12/2017
I came to this dealership to lease a car for my wife's birthday. I had really good experience. Ahmed was really helpful and went above and beyond to make us feel welcome and offer us all kind of help . He even stayed late at night to make sure everything goes ok and used his personal car to pick me up . Awesome customer service. Dmitriy is awesome we had so many questions and he was super polite and professional he made sure we are getting the best car for the best price . U don't feel he is pushing you just to purchase but he wanted us to feel comfortable about out decisions. Awesome job. Sultan is such a polite and professional gentleman You are coming here to get a good customer service with no pressure
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
5.0
byon 07/08/2017
My first time at Fremont ford and Ahmad really took care of me. I came in with my brother and he really worked with us as first time buyers. He had a lot of patience and he really paided attention to all of our request, one of the most honest and caring people I have seen at a dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Satisfied with the work and customer care
byon 06/14/2017
Got my Ford Mustang delivered in 4 hours for a great price! A little disappointed with the detailing but the customer relationship manager promised to redo it again for free after speaking about it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Run away from [non-permissible content removed]
byon 06/05/2017
Easily one of my worst customer experiences I have ever had. Ben and Amin need some serious lessons in consistency and service. I came in after weeks of a dealers persistence via email. We had spoken on the phone and I had already selected the model, terms, and had submitted an application. I went to go visit the office and the salesman I had agreed to meet had left for the day! After being tossed around multiple times and waiting I was finally seen by someone. I told him which car I was interested and he proceeded to bring a different one. I insisted I wanted to see the other vehicle and he agreed. When we began the application process the deal I had consented to was not being honored and they again pushed another vehicle. Finally they agreed to move forward if I provided more documentation. After being made to wait and some additional back and forth they admitted that they couldn't finalize anything today with the vehicle I wanted, but maybe tomorrow. At this point I had enough and decided to leave. When I went to leave the sales manager stepped between me and the door and tried again to sell me on coming into tomorrow. I told the manager not to block my departure and he paused and finally moved. Trust me buy anywhere else.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Easy and Professional
byon 05/25/2017
in and out in an hour. David, Tomas, and the sales manager (sorry I forgot your name!) were professional, amicable, communicative, and 100% awesome. I drove over an hour past another Ford dealership because Fremont Ford had better reviews and an expansive inventory and I am glad I did. Really, give them all bigger bonuses. Hats off to your team!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience at Fremont Ford
byon 05/20/2017
My experince was great with AJ in sales. He was very down to earth and attentive to our needs and our limitations. He worked hard to get us at a price where we walked away comfortable and not taken advantage of.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful experience at Fremont Ford
byon 04/20/2017
My experience purchasing a Ford Connect van from Fremont Ford and Mustafa was exhilarating. After researching prices Mustafa worked with me on the lowest price possible and held to his word. Buying a new car can sometimes be scary (especially for someone who just purchased an absolutely new car for the first time ever) and everyone at Fremont Ford made the experience as stressless as possible, even Mustafa's sense of humor was welcome and fun. I have already referred someone to Fremont Ford and will continue to do so in the future. I am very happy I made the decision to purchase my new van from Mustafa and Fremont Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Proud Owner of Ford Fusion Hybrid
byon 04/04/2017
I had great experience while purchasing my first Ford vehicle from Fremont Ford. The internet sales manager was very kind and patiently answered all my queries. Initially I thought of buying Fusion Hybrid S. He explained us properly as a customer what are the long term benefits of buying a fully loaded Fusion Hybrid SE model with all the advanced features. Now I am 100% satisfied with the car, specially its handling, features like sync3, powered moonroof, super silent cabin and tank like build quality. I will recommend everyone to consider Fremont Ford for purchasing Ford cars.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fremont Ford - David Valencia
byon 12/31/2016
David Valencia helped make buying my 2017 Focus RS a very pleasant experience. He went the extra mile in helping me obtain great deal and getting me out the door quickly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mustang
byon 12/31/2016
Great experience. Excellent low key sales. Nice sales person and finance person. And gorgeous car!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best dealership
byon 11/25/2016
Terrific! Everything was fast and easy they really helped me get the best ride for my situation. Couldn't have asked for a more pleasant experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fremont Ford
byon 10/08/2016
I was greeted right away. I was helped to find what I was looking for. My concerns were listened to and it really seemed like they worked in my best interest, unlike other dealerships. I was in a hurry so they responded with fast service all the way through finance . I would truthfully say it was my best experience at a dealership in the 30 years I have been going to them. As long as I buy Fords, I will be coming here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Department
byon 09/09/2016
The service department was amazing! Thank you Courtney and Jon for making the experience amazing!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Car at Fremont Ford
byon 09/08/2016
Omar was amazing! He reached out immediately when I requested a test drive of a Ford Fusion Hybrid. He made sure to pencil me in during a busy holiday weekend and was very attentive when we arrived. My father and I are very pleased with the car and Omar was the reason we walked away with an amazing new car! Thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great salesmen Allen.
byon 08/26/2016
It was a great experience and very fast compared to my friends experiences at other dealerships.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments