Fremont Ford Service Reviews
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Fremont Ford Service Reviews

  • 39700 Balentine Dr
  • Newark, CA 94560 (map)
  • (510) 992-6149
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating Excellent and Fast service By Explorer77 on 05/13/16 06:10:57 PM PDT
Recommend this dealer? Yes

Ford Explorer 2016. Service is excellent with Peter Picnik. He is always the best.
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Dealer Response

Congratulations on your new vehicle! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!

All Comments (1)
Service Rating 15K mile checkup By mtaylor718 on 05/10/16 12:31:22 PM PDT
Recommend this dealer? Yes

Overall the service center and facilities are awesome. However, there was some initial confusion on the part of the service consultant as to whether or not I had an active service contract, apparently due to a systems access issue.
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Service Rating 4-30-2016 Fremont Ford Repair Review By ecneps01 on 05/03/16 01:01:39 PM PDT
Recommend this dealer? Yes

I learned quite a bit from this experience- especially as it relates to the actual terms that defines & differentiates between DIAGNOSIS and DIAGNOSTIC. The repair was absolutely superb. I'm glad I brought my car to Fremont Ford! Thanks again! -Edward Spence
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Service Rating Great service By rc06276 on 04/30/16 06:49:30 AM PDT
Recommend this dealer? Yes

I went in for an oil change on my car without an appointment. The guy who took care of me was awesome. Sorry I can't remember his name but I want him to get credit for taking good care of me. I loved not needing an appt. When I called in the lady on the phone was not nice. I told her can't I just c...
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Dealer Response

rc06276, thank you for your kind words and congratulations on your new vehicle! We are happy to hear that we were able to gain your trust in our business. We hope to see you again!

All Comments (1)
Service Rating Good service By graycat29 on 04/29/16 02:59:31 PM PDT
Recommend this dealer? Yes

I brought the car in for the 48 month check up. I also was having transmission problems. The service person listened to me and ordered tests. The tests confirmed clutch problems and they are making arrangements to install a new clutch. The service staff has always been courteous and immediately ...
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