Fremont Ford Service Reviews
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Fremont Ford Service Reviews

  • 39700 Balentine Dr
  • Newark, CA 94560 (map)
  • (510) 992-6149
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating Great service By rc06276 on 04/30/16 06:49:30 AM PDT
Recommend this dealer? Yes

I went in for an oil change on my car without an appointment. The guy who took care of me was awesome. Sorry I can't remember his name but I want him to get credit for taking good care of me. I loved not needing an appt. When I called in the lady on the phone was not nice. I told her can't I just c...
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Dealer Response

rc06276, thank you for your kind words and congratulations on your new vehicle! We are happy to hear that we were able to gain your trust in our business. We hope to see you again!

All Comments (1)
Service Rating Good service By graycat29 on 04/29/16 02:59:31 PM PDT
Recommend this dealer? Yes

I brought the car in for the 48 month check up. I also was having transmission problems. The service person listened to me and ordered tests. The tests confirmed clutch problems and they are making arrangements to install a new clutch. The service staff has always been courteous and immediately ...
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Service Rating what I expected By 1bamerker on 04/27/16 10:52:39 AM PDT
Recommend this dealer? Yes

Done in a timely manner. Everything went according to the service plan we agreed on. Thanks for doing it right the first time.
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Service Rating Great service; facilities still being upgraded By WBarnes89 on 04/17/16 01:01:21 PM PDT
Recommend this dealer? Yes

Service personnel are friendly and knowledgeable. The layout of the facilities is still not complete from the remodel, so it's confusing where to go when dropping off and picking up the car.
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Dealer Response

WBarnes89, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Fremont Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

All Comments (1)
Service Rating Great serivces By greenpapa on 04/08/16 12:23:20 PM PDT
Recommend this dealer? Yes

Peter has always been very friendly and accommodating each and every time we bring our Fusion in for service. He answers every question and inquiries that we have for our vehicle. He is exceptional!
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