Fremont Ford Service Reviews Dealerships
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Fremont Ford Service Reviews

  • 39700 Balentine Dr
  • Newark, CA 94560 (map)
  • (510) 992-6149
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Service By cordova94579 on 03/19/15 11:55:44 AM PDT
Recommend this dealer? Yes

I called on Thursday and explained what was wrong with my car. The service rep who answered told me they were full for Friday, but she would see what she can do. She called me back with an appointment time and told me I could drop off my car the night before if I wanted to. Once I dropped off my car...
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Dealer Response

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your service experience with our team was so positive. Your glowing review is a reflection of our intense dedication to going the... Read more

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Service Rating Great First Scheduled Oil Change By Convenient2 on 03/14/15 02:25:17 PM PDT
Recommend this dealer? Yes

P.Peknik the service manager. He had the car detailed inside and out while awaiting a scheduled oil change. I never received that kind of service from Capitol Ford in San Jose,Ca.
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Dealer Response

Thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Fremont Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sin... Read more

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Service Rating great service experience By GreenFiesta on 01/31/15 10:05:17 PM PST
Recommend this dealer? Yes

Efficient service. Explained services to be completed . Suggested recommended service, but not pushy. shuttle service provided promptly. Service completed in time promised. Additional service was required, and I was told a part will be ordered and they will contact me when it comes in. thank you...
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Dealer Response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials fo... Read more

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Service Rating Love Fremont Ford Dealership! By nnnnnnnnnnnnnn on 01/09/15 03:05:29 PM PST
Recommend this dealer? Yes

Friendly professional experience. Which I have always received at Fremont Ford. That is why my husband & I have bought the last three vehicles at Fremont Ford. Michael in the service department is awesome!!!
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Dealer Response

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sale... Read more

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Service Rating Satisfied Customer By mswrose on 12/22/14 09:50:45 AM PST
Recommend this dealer? Yes

I'm always greeted with a Smile and I never feel intimidated when I bring in my vehicle/or when asking questions. Thank you!
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Dealer Response

Your words mean so much to us here at Fremont Ford. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your service needs. Sincerely, Mike Pollom - Director of Operations

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