Print | Edit this listing

Fremont Ford Service Reviews

  • 39700 Balentine Dr
  • Newark, CA 94560 (map)
  • (530) 207-6131
  • Chat with Dealer
Sort By:
Service Rating Top of the line customer service By Cordova94579 on 09/12/14 10:45:14 PM PDT
Recommend this dealer? Yes

I made an appointment and dropped off my car the night before. I left a note to call me before any work gets started and he did. We spoke about several things and he answered all my questions and explained everything so that I understood what he was talking about. He even sent the shuttle to pick me...
Read the full review

Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star-rating. Here at Fremont Ford, our team strives to deliver outstanding and prompt service. It is great to hear that we were able to go above and beyond your expectation... Read more

All Comments (1)
Service Rating Superior Service By cwillette on 08/16/14 12:17:38 PM PDT
Recommend this dealer? Yes

All employees are friendly and welcoming as well as accomodating to my needs and requests. The quality of service I receive has always been exceptional.
Read the full review

Dealer Response

You truly made our day with this humbling review. Thank you for choosing Fremont Ford for your servicing needs. I am glad that everyone has been very accommodating and helpful to you and took care of your needs. Let us know if there is any way we can be of ser... Read more

All Comments (1)
Service Rating Fremont Ford in California By Gary2272 on 08/05/14 08:16:08 PM PDT
Recommend this dealer? Yes

My service advisor Mike F. had his hands full with my car and its issues. He was very professional in his approach. He asked a lot of questions to get my input as to the problems. Mike is a huge asset for your dealership. This is the first time in meeting him, as because of him I will always bring m...
Read the full review

Dealer Response

Gary, thank you for writing this fantastic review and giving our dealership such an excellent star rating! Mike works incredibly hard to exemplify the commitment to customer care and we are so thankful that your time with him was well spent. Remember that we a... Read more

All Comments (1)
Service Rating I love my escape By Theresa1015 on 07/22/14 08:03:05 PM PDT
Recommend this dealer? Yes

Every time my car has been serviced, my experiences have been great. I have been a long time ford customer, and already know my next car will be a ford. The service experience keeps me loyal. Keep it up. THANK YOU
Read the full review

Service Rating Fremont Ford By Nonnie46 on 07/12/14 07:50:10 AM PDT
Recommend this dealer? Yes

They have a courteous knowledgeable staff. My car was serviced within the time they said it would be. They provide a free car wash and they returned my rental car for me.
Read the full review

Dealer Response

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order on time. Its a pleasure to have assisted you. If there is anything more we can do please come back and see us again any time! We look forward to your ... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT