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BMW of Mountain View Sales Reviews

  • 150 E El Camino Real
  • Mountain View, CA 94040 (map)
  • (650) 490-4546
  • Chat with Dealer
Sales Rating:

Great services from BMW of Mountain View

Written by gbc2 on 04/15/14 10:33:33 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I are looking for a used car and saw the one we like available at their internet site. It was so late that night that I just send my queries and personal mail account to their site. Early in the morning, I received an email from their internet Sales Manager Michael and detailed every information for that used car. I was impressed with the way he got back to me that soon and we immediately went to their dealer site in the morning to test drive the car. We love it and ended up buying the car. We recommend BMW of Mountain View for the following reasons: 1. When we step inside their office, it was Cindy who immediately assist and accompany us to Michael 2. Michael was so nice, helpful and accommodating in answering all our questions and inquiries about the car 3. Cheryl, their finance manager, took the time to discuss to us the financial aspect and every contract details, agreement and papers before we signed each and every documents 4. Michael even got out of his way to put full tank gasoline to the car and having it car washed and detailed before handling it to back us It took us about 2 hours or less to do the whole transactions and bring home the car that we chose. Its really a very good and wonderful experience to deal with the people of BMW of Mountain View. Its my first time dealing with them and will not be my last.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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We are glad to be a part of your pleasurable experience. We are more than happy to have accommodated your needs and are happy to give such prompt communications. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

  • By autonation
  • on 04/30/2014
  • 02:06:32 PM PDT
  • (dealer response)
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