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BMW of Mountain View Sales Reviews

  • 150 E El Camino Real
  • Mountain View, CA 94040 (map)
  • (650) 490-4546
  • Chat with Dealer
Sales Rating:

Car buying as it should be

Written by redwood5 on 02/25/14 09:35:09 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

8 months ago, purchasing a BMW SUV was not high on our potential buying list but we wanted to check it out to make sure we understood the alternatives. We are glad it was the dark horse winner. What changed? 1) BMW really updated and changed the X5 this year. From styling to features…it is a whole new breed. 2) When you are ready to see it, ask for Audrey Q at BMW of Mountain View. She listened to what was important to us and tailored her message. She involved us in the multiple test drive by getting us to play with the car features not just drive the car. 3) no pressure and no knocking the alternatives. Just comparative information. 4) follow up after our visit as if we are the only ones she has to look after. 5) constant check in while we waited for the car to be made (4 months). 6) and last is the feeling we have a long term connection to BMW not just a sale for the month.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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