2013 BMW X5MWritten by rcnovice on 07/05/13 09:46:30 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I concur with other reviewers regarding Michael B. and the dealership. Michael is extremely patient, straightforward, and he applied no sales pressure. It took me several months to do my research and due diligence before deciding to buy. I stayed in touch with Michael the whole time asking him questions, which he happily answered. He was a major factor in making the buying experience very pleasant. In the final phase of the purchase (the phase I usually dread most), I was pleasantly surprised that the finance department did not use high pressure tactics pushing extras that I did not want or need. They were very informative and let me freely choose the extras that I did want. That also contributed to the overall pleasant buying experience. By the way, did I mention that I love my X5M? I will be back when my wife is ready for her next new car.