The Ford Store of Morgan Hill Sales Reviews Dealerships
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The Ford Store of Morgan Hill Sales Reviews

  • 17045 Condit Rd
  • Morgan Hill, CA 95037 (map)
  • Chat with Dealer
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Sales Reviews

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Sales Rating worst vehicle buying experience ever they got me! Written by keis on 01/07/15 11:00:48 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

traded in my truck with them and got a 2008 f250. it only ran for three days before it was in and out of the shop for 45 days. made first payment without even having vehicle. would not give me a different truck or my old one back. said they wouldn't have fixed it if I had not purchased a warranty. ...
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Dealer Response

Thank you for taking the time to give us this feedback. We're so sorry to hear you had such a negative experience with our dealership, and we would truly appreciate the opportunity to be able to speak with you regarding your vehicle and your visit. Please cont... Read more

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Sales Rating Good service for car purchase Written by JenniferW408 on 05/12/14 03:25:50 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a quarter life crisis and decided I needed a Mustang. It's a car dealership so, of course, they want to make as much money off of you. I am not the type to haggle so I can't really complain about that aspect of car buying. They didn't have the Mustang that I wanted, but they were able to sear...
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Dealer Response

Jennifer, we appreciate you taking the time to share this fantastic review with us! We are dedicated to providing a knowledgeable, honest and hassle-free car buying experience to every customer that enters our dealership, and we always do our best to make sure... Read more

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Sales Rating Informative, knowledgeable, sales person Written by mike1957 on 03/23/14 01:30:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Leased a 2012 Ford Focus from this dealership, which is due to expire. We will be going back to the same sales person because even though the lease option turned out not to work for us because of life style changes, he nevertheless took the time to spell out the pros, AND CONS, of what we could do. ...
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Dealer Response

Mike, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by ... Read more

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Sales Rating Top Rated Sales Crew Written by jeffm15 on 10/02/13 05:57:20 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The purchase of my new Ford Truck ruck was a pleasant and easy process. Everyone I dealt with was positive, friendly and genuine... from the sales staff to the finance folks and the delivery people. Love my truck and love the Ford Store in Morgan Hill.
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Dealer Response

Jeff, congratulations on your new truck! We would like to thank you for your business and for taking the time to share your kind feedback. We are pleased to know that you found our staff to be helpful and pleasant while providing an easy experience. We hope to... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Happy, Happy, Happy Written by debbieandsami on 07/14/13 11:56:02 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Overall very good experience! From first entry on to dealerhship, review of large inventory of superduty trucks, negotiation of purchase, financing, and personal care and interest in making sure I had a good experience. Having visited 12 other dealership (including 4 other Ford dealers), The Ford St...
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Dealer Response

Debbie, we are delighted to hear that our team members and facility exceeded your expectations. Thank you for taking the time to share your wonderful feedback! It's important to our team that we provide options for our customers to ensure they're completely sa... Read more

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