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The Ford Store of Morgan Hill Sales Reviews

  • 17045 Condit Rd
  • Morgan Hill, CA 95037 (map)
  • (888) 436-0609
  • Chat with Dealer
Sales Rating:

Best car purchase I have every had

Written by angelo14 on 06/08/11 06:56:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The experience at The Ford Store Morgan Hill was unlike any other Ford dealer I have been to. I have visited 3 other dealers in the San Jose area and my experience at all was really bad. My experience at TFS was refreshing and reassuringÂ…when I called the store to check on stock and pricing the salesperson who helped me was very knowledgeable and answered all of my questions. When I visited the dealership he was very professional and friendly and make sure I was comfortable and satisfied. Unlike other dealers in the area TFS did not hassle me around for price, which I was very happy about. My sales person made sure my paperwork was taken care of quickly, and when I mentioned I had a low rate with my credit union they found me a lower rate and took care of my financing. After I got my vehicle, the salesperson called me a couple of weeks later to make sure that I was still happy with my purchase. They had offered me a visit with their Sync expert and I forgot to make an appointment, so I made one and he came to my house to walk over my sync system again. It was great! Thank you to all at The Ford Store Morgan Hill.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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I had a very similar experience to 'angelo14' ... I had been to two San Jose area stores which were disorganized and marking up their trucks above MSRP. In contrast, the Ford Store in Morgan Hill was very organized, neat uniformed sales people, excellent inventory, and discounts taking the price below MSRP, pretty much the opposite experience of the other closer (to me) stores. The sales person went over the top to give me his personal cell phone number and wouldn't let go of me and the F150 until he showed my every feature and paired my cellphone. Finance was super fast... I was in and out in 20 min and that included buying it on zero down so as to take advantage of another discount by Ford credit. And their tech person is also coming to my house to dive into all the cool SYNC features.

  • By tzo
  • on 10/04/2012
  • 11:39:36 AM PDT
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