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Moss Bros. Toyota Scion Sales Reviews

  • 12630 Motor Way
  • Moreno Valley, CA 92555 (map)
  • (888) 691-7963
  • Visit dealer's website
  • Chat with Dealer
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Sales Rating 13 Tacoma TRD OffRoad Written by BigDaddy6985 on 11/30/12 1:08:52 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Contacted while on an overseas deployment. Was told my the "Internet sales manager" that we could work the deal for this truck at $32,000. We get to the dealership a day after i return, and they conveniently forget that fact, and try to get me to pay $34k for the truck, and lie to me right to my fac...
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Dealer Response

We work hard to give all of our customers an excellent buying experience so I'm sorry to hear about the situation you described. We appreciate your business and certainly your service to our country. We want to EARN your business in the future. I would very mu... Read more

All Comments (1)
Sales Rating Right place to buy a Toyota Written by bigminh on 8/18/12 9:44:11 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Inquired through internet and got a phone call in 20 minutes. We bought a Toy Sienna for $400 lower than Edmund's TMV price. Dealer was prompt in picking up the veh from another dealer ( same afternoon). Internet sales team was efficient. Bought the veh from them after talking to two other dealers. ...
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Dealer Response

Thanks for giving us the opportunity to earn your business. I'm glad you had a great experience and you took the time to share it here on Edmunds. If I can ever help in the future, please don't hesitate to ask for me. Sincerely, Mike Rasch General Manager/VP ... Read more

All Comments (1)
Sales Rating BAD BAD BAD and Outrageously Rude. Period. Written by carbuyer1611 on 7/15/11 8:45:20 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Folks, do not waste your time here. The 'Sale Manager' is rude and unprofessional. Sale staffs are not trained properly and will give you wrong information. I was looking for a Venza V6 but now because of this Toyota dealer I might end up going with a different brand. It was a horrible experience th...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Worst Internet Sales Dept - NO STARS!!!!!! Written by optimus772 on 12/12/10 10:50:23 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Has the internet quoting process been lost? This dealership does not want to talk via email or phone. They just want you in the door. I could not confirm inventory let alone price. TOO MANY other Toyota dealers around to be stuck with them!!!!
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Sales Rating Very poor internet sales department Written by azusa99 on 2/25/10 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I would like to start this by saying I have never written a complaint about a dealer yet. This is my first in over 40 years of new car buying, because they are terrible. First I ordered a Blue 2010 Highlander loaded. The sales rep (Mary) told me the car was in so we set up an appointment to go pi...
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