DON'T WASTE YOUR TIME AT SOUTH BAY HONDAWritten by loannn on 05/30/10 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel
I visited this dealer last Friday to buy a Honda. Steve Perez showed me a couple cars and tried to talk me into getting a lease instead of a purchase. He told me about the Memorial Day Lease Special. He went to see the finance manager named "Jade" and came back with a written quote for the total amount due now (36 month lease due in ONE payment) and the residual value due in 3 years if I decide to buy the car. When I decided to get the lease, Steve then offered me a 24 month lease with a different payment term. I told him I wanted the same 36 month lease option. He transferred me to the woman named "Jade". She said she made a mistake and started yelling and told me to go somewhere else to buy a car. I called the General Manager to raise a concern about this woman named "Jade". He did not respond. All dealers offer competitive pricing. As a consumer, we do not need this woman named "Jade" yelling and cursing.