Martin Auto Group Cadillac Sales Reviews Dealerships
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Martin Auto Group Cadillac Sales Reviews

  • 12101 W Olympic Blvd
  • Los Angeles, CA 90064 (map)
  • (888) 656-5122
  • Chat with Dealer
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Sales Reviews

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Sales Rating Exceptional Customer Experience Written by jbryantjr on 01/28/15 10:09:56 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Joe Baba (sales) and Tony (finance) were absolutely amazing. I actually had a fun time purchasing my first Cadillac. Fast, easy, very accommodating, with zero surprises.
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Dealer Response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for ... Read more

All Comments (1)
Sales Rating Happy 2015 Cadillac XTS Owner Written by Andrew1946 on 12/23/14 09:55:44 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

David Monterrosa,my salesman and William Lee the sales manager, were extremely helpful in obtaining exactly the Cadillac XTS I wanted. I was treated wonderfully.
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Dealer Response

Andrew, thank you so much for the nice review! David is a key component of our team here at Martin Auto Group and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that... Read more

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Sales Rating 2015 acadia Martin Cadillac Written by Xxxdvlman on 10/30/14 11:51:27 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our contact person Chris Lewis helped out with everything every step of the way. Very happy with our experience there and with the car so far. I would definitely send business that way.
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Dealer Response

Thank you so much for taking the time to give us a positive feedback regarding your car-purchasing experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Chris was able to show you what we striv... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Dave is great!!! Written by john595 on 06/26/12 10:44:20 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I went called into Martin with a few questions about a new Cadillac and spoke to a salesman named Dave. He was so helpful and nice I couldn't believe I was actually talking to a car salesman! He explained ever detail of the car, sent me links online for more information and gave me his personal cell...
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Sales Rating Bait and Switch fraud Written by rj99 on 08/12/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Fraud. Flat out bait and switch fraud! I made a deal with them to buy a new 2010 Cadillac DTS. They printed out the "deal sheet" with all the details. I gave them a $1,000 deposit to complete the transaction and pick up the car the following week. When I went to pick up the car, they refused to c...
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Comments (1)
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