Kia of Downtown Los Angeles Sales Reviews
ADVERTISEMENT
Print | Edit this listing

Kia of Downtown Los Angeles Sales Reviews

  • 1945 S Figueroa St
  • Los Angeles, CA 90007 (map)
  • (866) 939-6476
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

Sort By:
Sales Rating HORRIBLE place!! [non-permissible content removed] who took advantage of me Written by Bcervantes on 07/21/16 02:50:39 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I was a first time car buyer and very excited to get a car. We went to the dealership and fell in love with the Kia Soul in 2014....the sales associate Anthony seemed nice and trustworthy so I trusted him to help me buy my first car. We went with the lease-to-own option and I made it VERY clear to h...
Read the full review

Dealer Response

Thank you for alerting us of this issue. Itís important to us that we satisfy every customer and you help our business by bringing these inconsistencies to our attention. We are concerned about this issue and we would like the opportunity to mend it. Please co... Read more

All Comments (1)
Sales Rating [non-permissible content removed] Written by jessa24 on 06/21/16 04:20:42 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Went in for an awesome deal i saw online. When i went in to the dealership after driving 2 hours to get there they wanted $10,000 more for the car! After i showed them the print out i got from the online dept they re-did the paperwork to the online price. Went in to trade in my car also, after my sa...
Read the full review

Dealer Response

On behalf of our team here at Kia of Downtown LA, I sincerely apologize for your bad experience. I do, however, really appreciate you taking the time to bring this to our attention. It is our goal to ensure that every customer leaves with a positive experience... Read more

All Comments (1)
Sales Rating Utter Chaos... avoid this dealership! Written by DK_in_LA on 05/25/16 12:18:26 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I initially chose this dealership because of its location proximity but I would gladly drive the extra miles to avoid the mess that is Kia of DTLA. It is loud, noisy, dirty, crowded, cramped, with screaming babies and pushy hi-pressure salesmen... why would anyone go here? The other local Kia dea...
Read the full review

Dealer Response

We would like to express our heartfelt apology for any inconvenience you had during your last visit with us. I would appreciate the chance to speak with you directly so we can work towards a resolution. Please reach out to me at your earliest convenience. Si... Read more

All Comments (1)
Sales Rating Dishonest sales people Written by mimino2 on 02/12/16 10:39:00 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

We received a TrueCar certificate in the email and I called to verify that the car I specified was available, and was assured by Maya that the exact model is available. When I got there I was greeted by Max who showed us a car with a lower MSRP (a $350.00 option for Homelink was not available), yet ...
Read the full review

Dealer Response

I'm discouraged to hear you drove away with a dissatisfying experience at our dealership. Our dealership is committed to providing a pleasant shopping experience and that always starts with great customer service. From your feedback, it is clear you were not t... Read more

All Comments (1)
Sales Rating WORST SERVICE EVER FULL OF LIES Written by shyone89 on 06/06/15 07:02:53 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went in October 17th according to whoever I spoke to I was pre approved over the phone. I was told the Car was going to be waiting for me upfront all I needed to do was come in with paycheck stub check and references. I show up car is no where in sight. The person I was suppose to meet is not ther...
Read the full review

Dealer Response

Thank you for sharing your experience with us. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. Please feel free to contact us if you would like to furt... Read more

All Comments (1)
ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT