Kia of Downtown Los Angeles Sales Reviews Dealerships
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Kia of Downtown Los Angeles Sales Reviews

  • 1945 S Figueroa St
  • Los Angeles, CA 90007 (map)
  • (866) 939-6476
  • Chat with Dealer
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Sales Reviews

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Sales Rating WORST SERVICE EVER FULL OF LIES Written by shyone89 on 06/06/15 07:02:53 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went in October 17th according to whoever I spoke to I was pre approved over the phone. I was told the Car was going to be waiting for me upfront all I needed to do was come in with paycheck stub check and references. I show up car is no where in sight. The person I was suppose to meet is not ther...
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Dealer Response

Thank you for sharing your experience with us. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. Please feel free to contact us if you would like to furt... Read more

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Sales Rating Thank you Kia of Downtown Written by Rajasimhan on 06/02/15 02:00:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Its one of the best I've ever witnessed. I appreciate Paul for being honest and made the buying experience very memorable. I should thank Ariel (financial manager) for being so easy in completing the paper works. Kudos to Paul and Ariel + Kia of Downtown. Good job guys!!!
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Dealer Response

Congratulations on your new car! At Kia of Downtown LA, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. It's d... Read more

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Sales Rating Satisfied Customer Written by chrome_4500 on 05/31/15 10:12:24 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Great customer service by Eric and Jesse, good explanation of contract and vehicle features. Great selection of cars. I see why most people buy here.
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Dealer Response

We appreciate the time it took for you to share your feedback with us. It is our goal to provide all of our guests with the kind of customer service you described and we are glad Eric and Jesse achieved that. Once again, we appreciate your business and hope yo... Read more

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Sales Rating Excellent customer service Written by Virdiana on 05/21/15 12:01:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had an appointment with Eric who was caught up with a different customer but grant stepped in and help me answered all my question and was very helpful. As I was signing taking care of financing Eric came by to introduce him self overall it was a great experience great customer service!!!!!
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Dealer Response

Thank you so much for sharing your feedback with us. Customer satisfaction is our number one priority, and we are glad to hear that we have given you the experience you deserve. We look forward to seeing you again in the future. Best Regards, Tom Awada G... Read more

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Sales Rating Excellent Written by Faamaite on 03/03/15 09:31:24 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I loved how inviting the dealer's were, I felt very comfortable. And with that, it made me want to buy my first Car even more.
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Dealer Response

Thank you so much for taking the time to share your feedback. I am pleased to hear about your comfortable experience with us. We look forward to working with you in the future. Best Regards, Tom Awada General Manager tom@kiaofdtla.com

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