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Livermore Honda Sales Reviews

  • 3200 Las Positas Rd
  • Livermore, CA 94551 (map)
  • (866) 415-8861
  • Chat with Dealer
Sales Rating:

Great and stress-free experience buying a new 2013 Civic

Written by abharath on 07/11/13 03:37:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Short story: Purchased a 2013 Honda Civic EX sedan from Livermore Honda. Got the best online deal, and Livermore honored the quote they sent me. Very professional and courteous staff. Adam helped me all the way till the end. If you have decided to buy a Honda, go to Livermore Honda. Don't mind the travel if you stay far off. The staff will make you feel worth it and you also get a good deal. When I went in, it was late, so couldn't grab any goodies. Hope Livermore Honda gifts me some goodies next time when I visit them :) Long story: You need to buy a car. You have two choices. 1) Request for a quote from multiple dealers and bargain for a better deal 2) Go to Livermore Honda, and be assured you got the best deal and great customer service. I stay 25 miles from Livermore. So before Livermore, I did try some local Honda dealers. Their reply: "No sir, there's no way we can give you the car for that price." Then sarcastically, "Do let us know if you get the car at this price from any Honda dealer, we will send all our clients to that location." Just say no, why be rude :-/ On the other hand, Adam always kept me informed about the new deals. I waited for almost 3 weeks, and I kept receiving new deals from Adam every week. When the price was affordable for me, I went in to meet Adam. Test drove the car and liked it. Livermore Honda honored the quote they sent me, and made it a smooth experience. No one likes bargaining, and Livermore made an offer which didn't need any bargaining. Shawn helped me with all the financing options, and got me a sweet deal on the financing. I recommend Livermore Honda to everyone who has decided on a Honda. - Bharath A


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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On behalf of everyone here at Livermore Honda, I can’t thank you enough for this great review. Hearing that our team was able to provide you with the customer service you expected from beginning to end and you left our dealership happy and satisfied couldn’t make us any happier. We truly appreciate you choosing us to help you with such a big decision and an important decision, and hope we get the opportunity to assist you with your automotive needs again in the future. Be sure to follow us on Facebook and Twitter to get exclusive coupons and monthly discounts! Sincerely, Thanh Mach General Manager tcmach@yahoo.com

  • By livermorehonda
  • on 07/15/2013
  • 03:27:21 PM PDT
  • (dealer response)
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