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Livermore Audi Service Reviews

  • 3400 Las Positas Rd
  • Livermore, CA 94551 (map)
  • (925) 337-8468
  • Chat with Dealer
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Service Rating Exceptional Audi Service Experience By Raudi_02 on 10/21/13 09:31:56 PM PDT
Recommend this dealer? Yes

My A4 has been babied in Livermore Audi ever since I have owned it. I am very pleased with the services and courtesy specially from service advisor Johnny who provide me with different options that provide great reliable performance at minimal cost. Always on time on target completion time and never...
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Dealer Response

We would like to thank you for leaving this excellent review. We are always here to help so let us know if there is ever anything we can do to help. Thank you for choosing Livermore Audi and donít forget to find us on Facebook and Twitter to get exclusive coup... Read more

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Service Rating My first Audi service experience -- one work EXCEPTIONAL! By Aurealyn0824 on 10/19/13 06:42:26 PM PDT
Recommend this dealer? Yes

Service rep: Matthew. I purchased my audi at another dealer so I wasn't sure where to take my car for service near my home. But a coworker told me that the Livermore Audi is excellent. I made an appt and my co-worker was absolutely right. Matthew, the service rep that helped me was exceptionally pro...
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Dealer Response

We here at Livermore Audi canít thank you enough for this great review. Hearing that the service team was able to provide you with the customer service you expected from beginning to end couldnít make us any happier. We truly appreciate you choosing Livermore ... Read more

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Service Rating Hassle to drive down twice to get 1 job done. By hemilover1 on 10/18/13 01:45:54 PM PDT
Recommend this dealer? Yes

I found the policy of having to drive down to prove that I was the owner before they would order my key was a complete waste of my time and gas. They should accept faxed documents of ID & title so that I could simply verify face to face when I picked up my newly programmed key and radio. Buying a us...
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Dealer Response

Thank you for this great review! The Livermore Audi team consistently shows our customers what quality service means to us and we are grateful for your business as well as choosing our dealership to help you with your automotive needs. We truly look forward to... Read more

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Service Rating Happy with Livermore Audi By marylu8 on 09/21/13 10:12:52 AM PDT
Recommend this dealer? Yes

I trust the folks at Livermore Audi to keep my TT in excellent running condition. Very pleased with the service I've received at this dealership.
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Dealer Response

Thank you so much for leaving us this excellent review! I am pleased to hear that our team was able to meet, and hopefully exceed your expectations and hopefully earn your repeat business. We work hard to provide each of our customers with outstanding customer... Read more

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Service Rating Appreciated Dealership's Service By msandhu on 09/20/13 03:26:35 PM PDT
Recommend this dealer? Yes

I was highly impressed with the service I got at the Livermore Dealership. I was helped right when I came through the door and after explaining my concerns, a car specialist patiently drove with me for about 15 minutes to understand the issues I was having. I also received two follow up calls, one a...
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Dealer Response

Thank you for taking the time to share this great review with us! Our customers are our top priority and we are happy to hear you had such a great experience at Livermore Audi. We will always be here to help so please do not hesitate to let us know if you have... Read more

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