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Land Rover Livermore Service Reviews

  • 3500 Las Positas Rd
  • Livermore, CA 94551 (map)
  • (925) 344-4795
  • Chat with Dealer
Service Rating:

If you are expecting Service Do not use this Dealer.

Written by mattser on 09/22/09 12:00:00 AM PDT
Recommend this dealer? No

I own a 2009 XF Supercharged. I am new to the Area. I just wanted to get some service related questions answered. I called Jaguar Land Rover Livermore and left two voice mails for 'Dave', the Service Manager. Both calls were not returned. In my third attempt, the woman answered the phone defended Dave's situation for not returning the call. Apparantly he is the Service Manager and the only Service Advisor at this dealership. She insisted that I make a Service Appointment to have the car looked at! I dont need the card looked at. I just have some questions. I am used to better treatment from my luxury car dealerships (Jaguar, Lexus and BMW). Well, I guess Livermore Jaguar is not for me. I called [another dealership] I got my answers. I had same good service from [a different dealership] where I bought the car. [One of those dealerships] is a long drive and [the other] is even longer. But I care how I am treated by the business who takes my money. So, for future Service of my Jaguar, I have to take it to one of these dealerships. BTW, The lease on my wife Lexus SUV is running out in Febrruary next year amd we are planning to get a Range Rover Sport. Guess which dealership we are not going to! -Matt


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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