Customer Reviews of Mercedes-Benz of Laguna Niguel
Repeat customer
byon 06/20/2020
This is the second vehicle I have bought from Stephen Hauser at Mercedes Benz of Laguna Niguel. Great guy to work, definitely goes above and beyond!! High recommend!! He’s customer driven!!
New Car Purchase Mercedes
byon 05/24/2020
Duke is the best sales agent and I have used him for years. I works with my brother in law as well. He actually cane from his day off to help me purchase a vehicle. If you want the best service in the industry call Duke
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great customer service
byon 04/18/2020
Malloriie did a wonderful job with coordinating the sale of the car I purchase. Once again, thank you!! Also, Ben reach out to me if I have any issues or needs about purchasing the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Amg c63s
byon 04/04/2020
Great guy not just salesmen good guy th finance guys great people very reliable team
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Ray was insanely great
byon 03/29/2020
I already knew what I wanted by researching vehicles. Ray has already did a great job with me from a previous lease. I let him know I wanted to only spend an hour at the longest at the dealer and he got it done in record time. He had everything ready for me and we drove off with a second leased vehicle in less than an hour.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience at this dealership
byon 03/13/2020
We just purchased our 3rd MBZ from this dealership. We have found this dealership to be very customer-oriented, very professional, and no sales pressure. It’s not close to my house, but worth the drive. We specifically deal with David Abrams each time. He is a pleasure to do business with and ensures our complete satisfaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
5 star service
byon 02/24/2020
We had an incredible experience. Bernie at Laguna Nigel was really helpful and transparent during our purchase. We are very satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Outstanding Customer Service
byon 01/31/2020
Thank you Duke Maltin for going the extra mile in assisting me with the purchase of my new Mercedes (C300 Coupe). You were very attentive and provided outstanding customer service. I will refer all my friends and business associates to you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Perfect service
byon 01/23/2020
Thank you for saving me from new port Mercedes. I had Mark Hansen as my sales person and upon arrival I felt comfortable and not pushed into a sell. He was great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Escellent
byon 12/12/2019
My wife and I had a great experience leasing my wife's car from Mercedes-Benz of Laguna Niguel and specially Steve Turner. He found us the perfect car at an excellent price.We drove from Beverly Hill to pickup our car. He made us feel welcomed and made the process easy and stayed with us until we took our car out of the. I highly recommend Steve and Mercedes-Benz of Laguna Niguele.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Outstanding customer experience
byon 12/12/2019
My experience with Kosta Spector and the entire MB Laguna Niguel team was first rate from the moment I phoned to set an appointment to the time I drove off the lot in my beautiful certified pre-owned Cardinal Red GLE 350 4Matic. I phoned and visited several other dealerships, and the level of customer service ranged from uncomfortable to outright deplorable -- in fact, I was compelled to walk out of a Toyota dealership mid-deal. In the end, though, I'm grateful for that experience because it led me to an SUV I love and a dealership that has won my loyalty as a customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dealership review
byon 12/09/2019
Went to Mercedes-Benz if Laguna Niguel and my salesman Mark a fellow from New Zealand was very professional and knowledgeable. He guided my wife and I through every step of the way and was there until the end which by the way was quite late. Over the last few years he has sold us a few cars so anyone one on the market for buying one please call him. The dealership is very well kept and everyone from concierge to the management is very professional and nice. Thank you Mercedes of Laguna Niguel and you have a customer for life
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thanks Kosta, and Mercedes-Benz of Laguna Niguel
byon 12/07/2019
Thank you Kosta for helping me get my C300 and for the generous trade in value for my old C300! When I am ready to upgrade again in a few years I will be back and will ask for you my friend! Shout outs to Anita in finance for saving me $500 and to Kevin Nguyen in Delivery for expertly and patiently answering all my questions about the new features! :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best first car buying service with Gerhard Jurinek at MBLN
byon 12/01/2019
I usually don’t write reviews but I just had to because I’ve never experienced such an amazing service. Gerhard Jurinek is an expert on all things Mercedes and went above and beyond to ensure that I had the best car buying experience! This is my first car purchase and I had researched for almost 6 months before reaching out to MBLN. Despite my prep work, I was blown away by everything Gerhard shared about owning or leasing a car, especially a Mercedes. He was so attentive about my needs and found me a car that I didn’t even think I could afford. I wanted a white car with black accents, all safety features, all leather and a great sound system... I got all that and more! The most impressive part of my car buying experience was when I had to leave for a quick lunch with my colleagues after choosing my car. Meanwhile, Gerhard was proactive about getting my paperwork in order, got the car detailed and ready for delivery. After I was back, I just walked through the paperwork with Anita, who explained everything in English without any technical jargon, and was out in less than 20 mins! I can’t believe that I have the car of my dreams! Thank you Gerhard, Anita and MBLN for making my car buying experience seemless... If you guys want an incredible car buying or leasing experience I would highly recommend Gerhard Jurinek to walk you through it!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best salespeople, best customer service
byon 11/23/2019
We bought a car and the entire process was exceptional. Great pricing, wonderful salespeople.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic experience, thank you Ray Chu!
byon 10/14/2019
There is no better shopping experience than that provided by Ray Chu at Mercedes-Benz of Laguna Niguel. Ray was so easy going and helpful in the process of buying my car. He was thorough and made sure I was comfortable with the sale. These days, you don't get that kind of a straight-shooter--most dealerships make you feel like it is an orchestrated show. I highly recommend Ray to meet your needs and keep your best interest at heart!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2020 GLE350 4MATIC
byon 10/12/2019
My name is Garrett. I was in the market to trade up I find that sales consultant Ray Chu Was very helpful, friendly, and knowledgeable. No stress, no push, no hurry.I had a wonderful experience at Mercedes Benz of Laguna Hills, I was able to lease a beautiful vehicle and I’m very happy with the whole experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Kevin Marlowe
byon 10/03/2019
Kevin was very professional and took the time to provide me with the necessary information to make a decision. A very positive experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional buying experience
byon 09/29/2019
David truly made this purchase very easy and actually enjoyable. The dealership is very accommodating from top to bottom. Exceptionally clean dealership, and all personnel were attentive to a very noticeable level.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Car Buying Made Easy
byon 09/22/2019
The entire process from start to finish was seamless, from the test drive to the paperwork to driving off the lot. Stan was knowledgeable and professional and met all of our needs. The dealership as a whole provided a warm environment that left us feeling like a family member.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Reza Etemad of Mercedes Laguna niguel
byon 09/15/2019
Reza,sales person,was professional,authentic,listened to my needs,and gave me exactly what I wanted.Always professional and respectful. Thank you...love my C300. Kathi Livingston
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
1 Comments