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Mercedes-Benz of Laguna Niguel Sales Reviews

  • 1 Star Dr
  • Laguna Niguel, CA 92677 (map)
  • (888) 704-5228
  • Chat with Dealer
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Sales Rating Best Dealership Staff in OC! Written by mattstancil on 08/01/14 03:48:07 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just leased my first Mercedes Benz ever! I work in the car industry and could have chosen a dozen other local dealers, but I chose MBLN because of the way their staff upholds themselves. Everyone there is always on their A-game which is why I instilled my trust into them. I highly recommend stopping...
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Sales Rating Apprehensive Female Experiences Five Star Sales Experience Written by Brookbar on 06/19/14 12:43:06 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience at Mercedes Laguna Niguel. I was apprehensive about the whole car buying experience and Steve H. made it easy and really fun! It was a great time, as it should be when buying a new car. The whole team, including Shawn in finance, were great to work with. I leased the Smart C...
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Sales Rating Great Experience with a Great Salesman Written by CynthiaBrooker on 05/24/14 03:14:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My experience buying a car at Mercedes Benz of Laguna Niguel with my Salesman David N. couldn't have been easier or more professional. We looked at the cars I was interested in, I chose a couple and he worked up the numbers for each so I could decide which one was best for me. Simple, easy and most ...
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Dealer Response

Dear CynthiaBrooker, Thank you so much for your kind words regarding your experience at Mercedes-Benz of Laguna Niguel! We sincerely look forward to seeing you back at our dealership soon, and we hope you enjoy every mile in your new Mercedes-Benz! Cheers, ... Read more

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Sales Rating They screwed up, don't let them screw you, too. Written by JVaughn007 on 05/21/14 10:58:56 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

A salesperson from Mercedes Benz Laguna Niguel called us for weeks to tell us our lease was up. A harassing amount of calls actually, as many as 20 calls. We asked her for the date the lease was up and she gave us a date in June 2014. Acting on that information as a representative of the company we ...
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Dealer Response

Hi JVaughn007, I wanted to reach out to you and acknowledge your review. I understand that our general manager, Pat Bolter, is already in contact with you regarding this issue, however please don't hesitate to contact me direct if there's anything my departm... Read more

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Sales Rating The Complete Enjoyable Buying Experience Written by SmilesRobin on 04/21/14 10:13:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I've had my white diamond GLK350 for a week and I love it more today than the 1st day I drove it off the lot. Brian T, who has sold 4 cars to my parents and 4 cars to me ,who we tracked down because he worked for another dealer previously and Joey, a woman with a burst of energy and car knowledge, ...
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Dealer Response

Hi SmilesRobin, We can not be more pleased with your kind words as well as your experience at our dealership. Please come see us soon! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 Btaber@mblaguna.com

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