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Mercedes-Benz of Laguna Niguel Sales Reviews

  • 1 Star Dr
  • Laguna Niguel, CA 92677 (map)
  • (888) 704-5228
  • Chat with Dealer
Sales Rating:

Not exactly truthful

Written by octrojan on 01/20/12 01:30:25 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I tried to use the Edmunds online buying service--put in my parameters, got a call from this dealership, was told they "can't" make quotes over the phone or online--even tho' that's the entire point of the Edmunds routine. Against my better judgment I drove to the dealership, was shunted to some other sales type, then told, uh, er, gee, well....we don't have that car but heck--we've got lots of others. So I left. Ended up buying from Fletcher Jones.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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