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Norm Reeves Honda Superstore Huntington Beach Sales Reviews

  • 19131 Beach Blvd
  • Huntington Beach, CA 92648 (map)
  • (888) 903-6134
  • Chat with Dealer
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Sales Rating Never again Written by upset416 on 04/06/14 09:28:23 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Very dispointed. Purchased a 2009 honda accord and will never go back to this dealer. I told 4 different people that I was paying cash for the car and they still submitted a loan request to 3 different banks which dropped my credit score from good to average because of all the credit inquires. I al...
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Sales Rating John V. and the Lost Art of Customer Service Written by epmd451 on 02/06/14 11:36:39 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I called 12 dealerships looking for the best price before I went in to the store. John V. stood out from everyone I spoke to. This guy is awesome. 1. He got back to me immediately with a very competitive price. 2. He was helpful, polite and relaxed. 3. He was not pushy or obnoxious and did not tried...
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Dealer Response

Thank you for the kind words! We're extremely glad you had a great experience with John and were willing to share it with Edmunds. Enjoy your new car!

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Sales Rating A Rare PLEASANT Car-Buying Experience Written by svasa06 on 02/01/14 04:26:53 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just financed a Certified Preowned 2011 Accord Coupe from this dealership and it was an overall very pleasant experience. I dealt mainly with Larry C., who was fantastic, and also interacted with Amit C. (sales) & Allen H. (financing), all of whom were consummate professionals and extremely friend...
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Dealer Response

Thank you for your feedback! We are extremely pleased that you had a great experience with Larry, Amit and Allen. We hope you enjoy your Accord Coupe!

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Sales Rating Impressed with the service Written by FrankThomas on 01/28/14 11:06:32 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

When I first began my search for an SUV type car, I was looking for the best deal. After deciding to test drive the Crv in Huntington Beach we showed up and Wayne was our salesman. I was very impressed how he wasn't the typical "sales guy" and was very informative and professional. We weren't planni...
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Dealer Response

Frank, So glad you had a great experience with Wayne and Allen! Thanks for spreading the word, and I hope you enjoy your CR-V! -NRHB

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Sales Rating DO NOT BUY Written by gunther3 on 12/26/13 11:40:35 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Rude rude rude. You make a deal and go to think about it and discuss with your spouse. You show up 4 hours later, the sales person and manager have gone home and the night shift manager and staff tell me the deal i am talking about is unheard of and that it is not possible. [non-permissible content...
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Dealer Response

I am so sorry you had a bad experience at our store. We strive to make the car-buying process as seamless and enjoyable as possible. We want to thank you for being loyal in the past and hope that we can make up for this in the future. If you have any questions... Read more

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